Viewing and Editing Inventory Information for a Mobile Device
Jamf Pro stores detailed inventory information for each managed mobile device. You can view and edit this information from Jamf Pro. For more information about the inventory information you can collect, see Mobile Device Inventory Collection Settings.
Note: The inventory information displayed for a particular device varies depending on the device ownership type, device type, and OS version. For more information, see Mobile Device Management Capabilities.
If a device is enrolled with Jamf Pro via a PreStage enrollment, you can use the PreStage Enrollment settings to specify the information that is submitted by the device and stored in Jamf Pro. For more information, see Mobile Device PreStage Enrollments.
Re-enrolling a device with Jamf Pro retains the inventory information that was collected for the device prior to re-enrollment. This information, however, can be cleared or changed depending on the Re-enrollment settings. For more information, see Re-enrollment Settings. In addition, if the device is re-enrolled via a PreStage enrollment, there are settings that can affect the user and location information for that device. For more information, see Mobile Device PreStage Enrollments.
The following table lists all possible information that you can view and edit for each mobile device.
Note: Extension attributes are displayed in mobile device inventory information in the category in which they are configured to display.
Field |
Editable |
Notes |
Personally Owned iOS Device Support |
General Category |
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Mobile Device Name |
Editable for supervised devices with iOS 8 or later when Enforce Mobile Device Name is configured |
When Enforce Mobile Device Name is configured, Jamf Pro enforces the name in one of two ways:
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Jamf Pro Mobile Device ID |
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Asset Tag |
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Site |
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Last Inventory Update |
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iOS Version |
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For Apple TV devices prior to tvOS 10.2, the iOS version is equivalent to the OS build version on which the Apple TV software is based. The Apple TV software version is not collected. For Apple TV devices with tvOS 10.2 or later, the tvOS version is displayed. |
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iOS Build |
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IP Address |
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Managed |
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Supervised |
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Shared iPad |
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Displays whether Shared iPad has been enabled on the iPad. (This only displays for supervised iPads with iOS 9.3 or later.) |
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Maximum Shared iPad Users Stored |
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Displays the maximum number of user accounts that can be stored with Shared iPad |
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Device Ownership Type |
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Enrollment Method |
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Last Enrollment |
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Device Locator Service Enabled |
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Displays whether Find my iPhone/iPad has been enabled on the mobile device |
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Do Not Disturb Enabled |
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iCloud Backup |
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Last iCloud Backup |
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Bluetooth Low Energy Capability |
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To detect Bluetooth Low Energy capability, the mobile device must have Jamf Self Service for iOS installed. If Self Service has never been launched on the device, this value will be reported as “Not Capable/Unknown”. |
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Location Services For Jamf Self Service |
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Displays whether Location Services has been enabled on the mobile device for the Jamf Self Service app To detect if Location Services has been enabled for Self Service, the device must have Jamf Self Service for iOS installed. If Self Service has never been launched on the device, or if Self Service has not been launched since the initial iBeacon region was added to Jamf Pro, this value will be reported as “Not Enabled/Unknown”. |
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Logged in to iTunes Store |
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AirPlay Password |
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Apple TV only |
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Locales |
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Apple TV only |
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Languages |
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Apple TV only |
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Hardware Category |
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Capacity |
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Available Space |
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Used Space |
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Internal Capacity |
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Internal Available Space |
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Internal Used Space |
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External Capacity |
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External Available Space |
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External Used Space |
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Battery Level |
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Serial Number |
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UDID |
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Wi-Fi MAC Address |
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Bluetooth MAC Address |
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Modem Firmware Version |
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Model |
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Model Identifier |
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Model Number |
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Manufacturer |
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User and Location Category |
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Username |
You can assign a user to the mobile device and populate user information from the Users tab. For more information, see User Assignments. Note: To assign a user to a device, the Jamf Pro user account must have the "Assign Users to Mobile Devices" privilege.
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Managed Apple ID |
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Note: Only displays for devices enrolled using User Enrollment. |
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Full Name |
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Email Address |
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Phone Number |
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Position |
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Department |
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Building |
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Room |
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Shared iPad Users Category |
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You can remove users from Shared iPad. The status of user removal is displayed in the list of pending management commands. For more information, see Viewing the Pending Management Commands for a Mobile Device. |
Displays a list of the Managed Apple IDs of the users that logged in to the iPad. This category is only displayed for iPads that have Shared iPad enabled. For more information, see Mobile Device PreStage Enrollments. |
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Purchasing Category |
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Purchased or Leased |
You can look up and populate purchasing information from Apple’s Global Service Exchange (GSX). (This requires a GSX connection set up in Jamf Pro. For more information, see Integrating with GSX.)
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PO Number |
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PO Date |
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Vendor |
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Warranty Expiration |
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AppleCare ID |
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Lease Expiration |
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Purchase Price |
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Life Expectancy |
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Purchasing Account |
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Purchasing Contact |
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Extension Attributes Category |
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Displays a list of custom data fields collected using extension attributes |
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Security Category |
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Data Protection |
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Hardware Encryption |
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Passcode Status |
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Block Encryption Capability |
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File Encryption Capability |
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Passcode Compliance |
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Passcode Compliance with Config Profile |
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Activation Lock |
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Jailbreak Detected |
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To detect jailbreak status, the mobile device must have Jamf Self Service for iOS installed. Jamf Pro will receive an updated Jailbreak Detected value each time Self Service is launched. If Self Service has never been launched on the device, this value will be reported as “Not Reported”. |
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Lost Mode (supervised only) |
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Displays whether Lost Mode is enabled on the device You can play a sound on the device when Lost Mode is enabled by clicking the Play Sound button. |
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Always enforce Lost Mode |
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Displays whether the Always enforce Lost Mode setting is enabled on the device. |
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Lost Mode Message |
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Lost Mode Phone Number |
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Lost Mode Footnote |
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Last Location Update |
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Displays the last time Global Positioning System (GPS) data was collected for the device when Lost Mode is enabled |
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Approximate Location |
You can collect updated location data for the device by clicking the Update Location button. |
Displays coordinates for the approximate location of the device when Lost Mode is enabled To collect GPS data for a device, the device must have a network connection. |
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Horizontal Accuracy |
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Vertical Accuracy |
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Altitude |
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Speed |
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Course |
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Timestamp |
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Personal Device Profile Status |
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Displays whether the most up-to-date profile has been installed on the mobile device |
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Apps Category |
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Displays a list of apps installed on the mobile device |
Note: Only managed apps are collected. |
Managed eBooks Category |
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Displays a list of managed books installed on the mobile device |
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Network Category |
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Home Carrier Network |
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Current Carrier Network |
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Carrier Settings Version |
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Cellular Technology |
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Phone Number |
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IMEI |
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MEID |
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ICCID |
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Current Mobile Country Code |
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Current Mobile Network Code |
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Home Mobile Country Code |
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Home Mobile Network Code |
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Voice Roaming |
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Data Roaming Status |
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Roaming Status |
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Personal Hotspot Status |
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iBeacon Regions Category |
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Displays a list of iBeacon regions that the mobile device is currently in. (This category is only displayed if the Mobile Device Inventory Collection settings are configured to monitor iBeacon regions. For more information, see Mobile Device Inventory Collection Settings.) |
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Certificates Category |
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Displays a list of certificates installed on the mobile device |
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Profiles Category |
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Displays a list of profiles installed on the mobile device |
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Provisioning Profiles Category |
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Displays a list of provisioning profiles installed on the mobile device |
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Attachments Category |
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You can upload and delete attachments. |
Displays a list of files attached to the inventory record |
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Notes:
1. Devices enrolled using User Enrollment do not report any persistent device identities.
Viewing Inventory Information for a Mobile Device
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Log in to Jamf Pro.
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Click Devices at the top of the page.
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Perform a simple or advanced mobile device search.
For more information, see Simple Mobile Device Searches or Advanced Mobile Device Searches . -
Click the mobile device you want to view information for.
If you performed a simple search for an item other than mobile devices, you must click Expandnext to an item to view the devices related to that item.
The mobile device’s inventory information is displayed. -
Use the categories to view information for the mobile device.
Editing Inventory Information for a Mobile Device
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Log in to Jamf Pro.
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Click Devices at the top of the page.
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Perform a simple or advanced mobile device search.
For more information, see Simple Mobile Device Searches or Advanced Mobile Device Searches . -
Click the mobile device you want to edit information for.
If you performed a simple search for an item other than mobile devices, you must click Expandnext to an item to view the devices related to that item.
The mobile device’s inventory information is displayed. -
Select the category that contains the information you want to edit and click Edit.
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Make changes as needed.
If you are editing user and location information, the changes are applied in the Users tab. This specified information is also applied in the inventory information for computers and other mobile devices that the user is assigned to. For information on assigning a user to a mobile device or removing a user assignment, see User Assignments. -
(Optional) To rename a supervised device, click the Enforce Mobile Device Name checkbox, and then enter the new device name in the Mobile Device Name field.
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(Optional) To populate device purchasing information from Apple’s Global Service Exchange (GSX), click Search
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Click Save.