User Interaction

User Interaction allows you to display custom messages to users about the policies that run on their computers. You can also use it to allow users to defer policies.


You can display User Interaction messages to users at the following times:

  • Before a policy runs

  • After a policy runs

  • Before a policy restarts computers

This allows you to communicate with users about the policies that run on their computers. For example, you can let users know that software is about to be installed or that a new printer is available.

In macOS 10.8 or later, most User Interaction messages are displayed in Notification Center in a category called “Management”. Otherwise, messages are displayed using the Jamf Helper utility.


You can allow users to defer a policy, and you can specify a date and time at which to prohibit further deferral (called the “deferral limit”). This allows you to give users more control over when the policy runs while ensuring that the policy eventually runs.

Before a policy runs on a computer, the user is prompted to choose to have the policy run immediately or to defer the policy for one of the following amounts of time:

  • 1 hour

  • 2 hours

  • 4 hours

  • 1 day

  • The amount of time until the deferral limit is reached

If the user chooses to defer the policy, they are prompted with the same message after the chosen amount of time. When the deferral limit is reached, a message is displayed to notify the user, and the policy runs immediately.

Configuring User Interaction for a Policy

  1. Log in to Jamf Pro.

  2. Create or edit a policy.
    For more information, see Managing Policies.

  3. Click the User Interaction tab.

  4. Configure the settings on the pane.

  5. When you are done configuring the policy, click Save.

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