Jamf Self Service for iOS

Jamf Self Service for iOS allows you to distribute configuration profiles, apps, and books to mobile devices for users to install. You can use Jamf Pro to group configuration profiles, apps, and books in categories, which makes those items easier to locate in Self Service.

Users tap Self Service to browse and install items using the intuitive interface shown in the screen shot below.


In addition, you can send notifications to mobile devices with Self Service installed. (For more information, see Sending a Mass Notification to Mobile Devices. Also, see the Creating a Link to Content in Jamf Self Service for iOS Knowledge Base article.)

If iBeacon monitoring is enabled in your enviroment, Self Service is the component that detects when a mobile device enters or exits an iBeacon region.


Jamf Self Service for iOS can be installed on devices with iOS 7 or later. The latest version of the Self Service app available in the App Store requires devices with iOS 11 or later, or iPadOS 13 or later. For more information on the Self Service levels of compatibility, see Installing Jamf Self Service on Mobile Devices.

Note: For manual installations, devices with iOS 11 or later must use Self Service 9.101.0 or later. Earlier versions of Self Service will not work on devices with iOS 11 or later.

To require or allow users to log in to Self Service, you need an LDAP server set up in Jamf Pro. For more information, see Integrating with LDAP Directory Services.

Configuring the Jamf Self Service for iOS Settings

The Jamf Self Service for iOS settings in Jamf Pro allow you to do the following:

  • Install or uninstall Self Service on managed mobile devices.

  • Require or allow users to log in to Self Service with an LDAP directory account.

  • Display in-house app updates in Self Service.

  1. Log in to Jamf Pro.

  2. In the top-right corner of the page, click Settings images/download/thumbnails/79168265/Icon_Settings_Hover.png .

  3. Click Self Service.

  4. Click iOS images/download/thumbnails/79168265/Self_Service_MD.png .

  5. Click Edit.

  6. Select “Self Service app” from the Install Automatically pop-up menu and configure the settings on the pane.

    Note: The Self Service app requires mobile devices with iOS 7 or later. For earlier iOS versions, the web clip is installed by default. For more information, see Self Service Web Clip.

  7. (Optional) Click the App Options tab and configure the User Login setting.

  8. Click Save.

The changes are applied the next time mobile devices contact Jamf Pro.

Related Information

For related information, see the following section in this guide:

iBeacon Regions
Learn what iBeacon regions can be used for and how you can add them to Jamf Pro.

Copyright     Privacy Policy     Terms of Use     Security
© copyright 2002-2019 Jamf. All rights reserved.