Integrating Jamf Parent with Jamf Pro

Jamf Parent is a free app parents can download from the App Store on their iOS devices. When integrated with Jamf Pro, Jamf Parent allows parents to have limited management of their children's school-issued devices. Using Jamf Parent, parents can restrict and allow apps on their children's devices. Parents can add their children's devices to Jamf Parent by scanning the QR code in Jamf Self Service for iOS on their child's device. You can limit management by Jamf Parent by configuring days and times to restrict Jamf Parent usage. Parents can only manage their children's devices with Jamf Parent during the time periods specified in Jamf Pro. If a Jamf Pro administrator and Jamf Parent both set restrictions on the same student's device, the student's device will accept the most restrictive settings. Restrictions are set via mobile device configuration profiles created in Jamf Pro. For more information, see Mobile Device Configuration Profiles.

You can also remove restrictions set by Jamf Parent and Jamf Parent management capabilities from student devices by using a mass action or remote command. For more information, see Remote Commands for Mobile Devices and Performing Mass Actions for Mobile Devices.

Requirements

To integrate Jamf Parent with Jamf Pro, you need the following:

  • A Jamf Pro user account with read and update privileges for Jamf Parent and read privileges for smart device groups and static device groups

  • (On-premise only) A valid SSL certificate obtained from a third-party vendor (For more information, see SSL Certificate.)

  • (On-premise only) Allow secure inbound connections from "student-api.services.jamfcloud.com"

  • Supervised student devices with Jamf Self Service for iOS 10.9.0 or later

To use Jamf Parent, parents need their own mobile device with iOS 10.2 or later with the Jamf Parent app installed on it.

Integrating Jamf Parent with Jamf Pro

  1. Log in to Jamf Pro.

  2. In the top-right corner of the page, click Settings images/download/thumbnails/79174754/Icon_Settings_Hover.png .

  3. Click Device Management.

  4. Click Jamf Parent images/download/thumbnails/79174754/icon-jamf-parent%40128x128_%281%29.png .

  5. Click Edit.

  6. Select Allow limited management of students' devices by Jamf Parent.

  7. From the Student Device Group pop-up menu, choose the smart or static device group of student devices you want Jamf Parent to manage. For more information about creating smart and static device groups, see Smart Groups and Static Groups.
    The devices in the selected device group will display a QR code in Self Service that will be used to add the student device to Jamf Parent.

  8. Choose days and times to restrict Jamf Parent app usage from the Jamf Parent Restrictions pop-up menus.

  9. Choose the time zone to use for the Jamf Parent time restrictions from the Time Zone pop-up menu.

  10. Click Save.

The QR code is made available in Self Service to devices in the selected student device group.

Jamf Parent Experience

Parents use instructions provided by the school to open Self Service on the student's school-issued device. Then, they add the devices to Jamf Parent by scanning the QR code in Self Service using a device with iOS 10.2 or later with the Jamf Parent app installed on it.

You can provide parents with the following guide on how to get started with Jamf Parent: https://www.jamf.com/resources/product-documentation/jamf-parent-guide-for-jamf-pro-parents/

  1. The parent opens Self Service on the student's device, and then taps the Jamf Parent icon in the top-right corner of the page.
    images/download/attachments/79174754/Self_Service_Jamf_Parent_icon.png

  2. The parent downloads Jamf Parent from the App Store on their own iOS device.
    images/download/attachments/79174754/Self_Service_QR_Code.png

  3. The parent opens Jamf Parent, and then taps Get Started.
    images/download/attachments/79174754/file.png

  4. The parent taps Scan QR Code to scan the QR code in Self Service, and then taps Confirm to add the student's device to Jamf Parent.
    images/download/attachments/79174754/file1.png

    Note: Only parents with children in schools that use Jamf School can use credentials to sign in to Jamf Parent.

The student device is paired with Jamf Parent. Parents can repeat this process for any other student devices they want to manage with Jamf Parent. To view the number of devices with Jamf Parent that are managing a student device, you can use the "Jamf Parent Pairings" smart device group criteria.

If two or more parents want to manage the same child's device with Jamf Parent, they must close and reopen the QR code in Self Service before scanning the QR code on the second device with Jamf Parent.

To prevent students from managing other students' school-issued devices with Jamf Parent, you can distribute a configuration profile that restricts the Jamf Parent app on student devices. For more information, see the Restricting iOS Apps Best Practice Workflow for Jamf Pro. It is also recommended that you use a configuration profile to enforce passcodes on student devices.

Related Information

For related information, see the following section in the Jamf Parent Guide for Parents:

Getting Started with Jamf Parent
Provides information for parents on how to use features in Jamf Parent.

Note: The Device Rules and location features are not currently supported in Jamf Parent for schools that use Jamf Pro.

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