Administering Printers

There are two ways to map or unmap printers on computers: using a policy or using Jamf Remote.

Note: You can also map printers during imaging. For more information, see Configurations.

When you map a printer, you can choose whether or not to make the printer the default.


To map or unmap a printer, the printer must be added to Jamf Admin or Jamf Pro. For more information, see Managing Printers.

Mapping or Unmapping a Printer Using a Policy

  1. Log in to Jamf Pro.

  2. Click Computers at the top of the page.

  3. Click Policies.

  4. Click New images/download/thumbnails/49643738/Icon_New_Button.png .

  5. Use the General payload to configure basic settings for the policy, including the trigger and execution frequency.
    For an overview of the settings in the General payload, see General Payload.

  6. Select the Printers payload and click Configure.

  7. Click Add across from the printer you want to map or unmap.

  8. Choose "Map" or "Unmap" from the Action pop-up menu.

  9. (Optional) If you are mapping the printer, make it the default printer by selecting the Set as Default checkbox.

  10. Use the Restart Options payload to configure settings for restarting computers.
    For more information, see Restart Options Payload.

  11. Click the Scope tab and configure the scope of the policy.
    For more information, see Scope.

  12. (Optional) Click the Self Service tab and make the policy available in Self Service.
    For more information, see Making Items Available to Users in Jamf Self Service for macOS.

  13. (Optional) Click the User Interaction tab and configure messaging and deferral options.
    For more information, see User Interaction.

  14. Click Save.

The policy runs on computers in the scope the next time they check in with Jamf Pro and meet the criteria in the General payload.

Mapping or Unmapping a Printer Using Jamf Remote

  1. Open Jamf Remote and authenticate to the Jamf Pro server.

  2. Click Site images/download/thumbnails/49643738/Site.png and choose a site.
    This determines which items are available in Jamf Remote.

    Note: This button is only displayed if you have a site configured in Jamf Pro and are logged in with a Jamf Pro user account that has full access or access to multiple sites.

  3. In the list of computers, select the checkbox for each computer on which you want to map or unmap the printer.

  4. Click the Printers tab.

  5. In the list of printers, select the checkbox for the printer you want to map or unmap.

  6. Select the Map or Unmap option.

  7. (Optional) Make the printer the default by selecting the Set as Default checkbox.

  8. Click the Restart tab and configure settings for restarting computers.

  9. Do one of the following:

    • To immediately perform the tasks on the specified computers, click Go.

    • To schedule the tasks to take place at a specific day and time, click Schedule and choose a day and time. Then click Schedule again.

Related Information

For related information, see the following sections in this guide:

  • Smart Groups
    You can create smart computer groups based on mapped printers.

  • About Policies
    Learn the basics about policies.

  • Managing Policies
    Find out how to create policies, view the plan and status of a policy, and view and flush policy logs.

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