Viewing and Editing Inventory Information for a Computer

Jamf Pro stores detailed inventory information for each computer. You can view and edit this information from Jamf Pro.

By default, basic inventory information—such as hardware, operating system, storage, and applications—is collected based on the preconfigured “Update Inventory” policy that is created automatically when you install Jamf Pro. This information is submitted by computers after they enroll with Jamf Pro and is updated if there is new information on the computer when it checks in and runs the "Update Inventory" policy. For more information about the "Update Inventory" policy, see Computer Inventory Collection. In addition, you can configure the Computer Inventory Collection settings in Jamf Pro to collect additional inventory information. For more information, see Computer Inventory Collection Settings.

Note: The frequency at which computers check in to Jamf Pro and submit inventory information is determined by the Recurring Check-in Frequency settings. See Recurring Check-in Frequency for more information.

If a computer is enrolled with Jamf Pro via a PreStage enrollment, you can use the PreStage Enrollment settings to specify the information that is submitted by the computer and stored in Jamf Pro. For more information, see Computer PreStage Enrollments.

Re-enrolling a computer with Jamf Pro retains the inventory information that was collected for the computer prior to re-enrollment. This information, however, can be cleared or changed depending on the Re-enrollment settings. For more information, see Re-enrollment Settings. In addition, if the computer is re-enrolled via a PreStage enrollment, there are settings that can affect the user and location information for that computer. For more information, see Computer PreStage Enrollments.

The following table lists all possible information that you can view and edit for each computer.

Note: Extension attributes are displayed in computer inventory information in the category in which they are configured to display.

Field

Editable

Notes

General Category

Computer Name

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Site

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Last Inventory Update

 

 

Last Check-in

 

IP Address

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Reported IP Address

 

 

jamf binary Version

 

 

Platform

 

 

Managed

 

 

Supervised

 

Displays whether a computer is supervised (collected for macOS 10.15 or later only).

Enrollment Method

 

 

Last Enrollment

 

 

MDM Capability

 

 

Enrolled via DEP

 

Displays whether a computer was enrolled via DEP (collected for macOS 10.13.2 or later only).

User Approved MDM

 

Displays the status of User Approved MDM enrollment (collected for macOS 10.13.2 or later only). For more information about User Approved MDM and Jamf Pro, see the Managing User Approved MDM with Jamf Pro Knowledge Base article.

Jamf Pro Computer ID

 

 

Asset Tag

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Bar Code 1

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Bar Code 2

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Bluetooth Low Energy Capability

 

 

Logged in to iTunes Store

 

This value will be reported as “Active” when a user-level configuration profile is installed from Self Service using MDM-enabled credentials

Management Account Username

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Management Account Password

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Hardware Category

Make

 

 

Model

 

 

Model Identifier

 

 

UDID

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Serial Number

 

 

Processor Speed

 

 

Number of Processors

 

 

Number of Cores

 

 

Processor Type

 

 

Architecture Type

 

 

Bus Speed

 

 

Cache Size

 

 

Primary MAC Address

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Secondary MAC Address

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Total RAM

 

 

Available RAM Slots

 

 

Battery Capacity

 

 

SMC Version

 

 

NIC Speed

 

 

Optical Drive

 

 

Boot ROM

 

Operating System Category

Operating System

 

 

Operating System Version

 

 

Operating System Build

 

 

Active Directory Status

 

 

Master Password Set

 

 

FileVault Users

 

 

Service Pack

 

 

User and Location Category1

Username

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You can assign a user to the computer and populate user information from the Users tab. For more information, see User Assignments.

 

Full Name

 

Email Address

 

Phone Number

 

Position

 

Department

 

Building

 

Room

 

Security Category

System Integrity Protection

N/A

 

For more information, see the Working with Apple's macOS Security Features in Jamf Pro Knowledge Base article.

Displays whether System Integrity Protection is enabled for a computer (collected for macOS 10.11 or later only).

Gatekeeper

Displays whether Gatekeeper is enabled for a computer (collected for macOS 10.9 or later only).

XProtect Definitions Version

Displays the current version of XProtect Definitions installed on a computer (collected for macOS 10.9 or later only).

Disable Automatic Login

 

Displays whether Disable Automatic Login is enabled for a computer (collected for macOS 10.10 or later only).

Remote Desktop Enabled

 

Displays whether Remote Desktop is enabled for a computer (collected for macOS 10.14.4 or later only).

Purchasing Category

Purchased or Leased

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You can look up and populate purchasing information from
Apple’s Global Service Exchange (GSX).
(This requires a GSX connection set up in Jamf Pro. For more information, see Integrating with GSX.)

 

PO Number

 

PO Date

 

Vendor

 

Warranty Expiration

 

AppleCare ID

 

Lease Expiration

 

Purchase Price

 

Life Expectancy

 

Purchasing Account

 

Purchasing Contact

 

Extension Attributes Category

 

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Non-script extension attributes only

Displays a list of custom data fields collected using extension attributes.

Storage Category

Model

 

 

Revision

 

 

Serial Number

 

 

Drive Capacity

 

 

S.M.A.R.T. Status

 

 

Number of Partitions

 

 

Name

 

Displays the name of the partition

Size

 

Displays the size of the partition

% Used

 

Displays the % used of the partition

Available

 

Displays space available for Boot Partition.

FileVault 2 State

 

Displays the FileVault 2 State of the partition

This value will be reported as “Unknown” when:

  • Inventory has not been updated since the last Jamf Pro upgrade

  • Jamf Pro is unable to detect encryption status due to an error

Core Storage Partition Scheme

 

Displays the core storage partition scheme of the partition

Disk Encryption Category

Last Inventory Update

 

 

FileVault 2 Partition Encryption State

 

This value will be reported as “Unknown” when:

  • Inventory has not been updated since the last Jamf Pro upgrade

  • Jamf Pro is unable to detect encryption status due to an error

Individual Recovery Key Validation

 

Displays whether the individual recovery key on a computer matches the individual recovery key escrowed for that computer in Jamf Pro

This value will be reported as “Unknown” when:

  • macOS version is 10.8 or earlier

  • No recovery key in Jamf Pro to validate against

  • Inventory has not been updated since the last Jamf Pro upgrade

Individual Recovery Key

 

 

Device Recovery Key

 

 

Institutional Recovery Key

 

 

Disk Encryption Configuration

 

 

FileVault 2 Enabled Users

 

Displays the usernames of FileVault 2-enabled users on the computer

Licensed Software Category

 

 

Displays a list of licensed software titles installed on the computer

Applications Category2

 

 

Displays a list of applications installed on the computer

Fonts Category2

 

 

Displays a list of fonts installed on the computer

Plug-ins Category2

 

 

Displays a list of plug-ins installed on the computer

Profiles Category

 

 

Displays a list of profiles installed on the computer

iBeacon Regions Category

 

 

Displays a list of iBeacon regions that the computer is currently in.

Note: This category is only displayed if the Computer Inventory Collection settings are configured to monitor iBeacon regions. For more information, see Computer Inventory Collection Settings.

Certificates Category

 

 

Displays a list of certificates installed on the computer

Package Receipts Category2

 

 

Displays a list of packages installed by Installer.app or Software Update, and a list of packages installed or cached by Jamf Pro

Software Updates Category2

 

 

Displays a list of software updates available for the computer

Local User Accounts Category2

UID


Displays a list of local user accounts and information about them

You can access commands to remotely unlock a local user account, or remotely remove a local or mobile user account by clicking Manage for a user. For more information, see Remote Commands for Computers.

Note: This information is only displayed if the Computer Inventory Collection settings are configured to collect local user accounts. For more information, see Computer Inventory Collection Settings.

 

Username

 

Full Name

 

Admin

 

Home Directory

 

Legacy FileVault Enabled

 

FileVault 2 Enabled

 

Password Type

 

Displays passcode information for computers (collected for macOS 10.10 or later only)

The Type value is only displayed if Jamf Pro can identify the user account type (“Local", “LDAP", or "Mobile LDAP").

Minimum Passcode Length

 

Maximum Passcode Age

 

Minimum Number of Complex Characters

 

Password History

 

Computer Azure Active Directory ID

 

Unique identifier within Microsoft Azure for the computer local account. The Computer Azure Active Directory ID is unique across each computer and each local user account. Every time a user registers a computer with Azure AD that local account will be given a unique identifier.

User Azure Active Directory ID

 

Unique identifier within Microsoft Azure for users that registered their computers with Azure AD. If the user registers many local accounts or multiple computers, their User Azure Active Directory ID is always the same.

Azure Active Directory ID

 

Displays one of the following values when the macOS Intune Integration is enabled:

  • "Activated"—Computer is registered with Azure AD and regularly checks in with Jamf Pro.

  • "Unresponsive"—Computer has not checked in with Jamf Pro in the last 24 hours using the standard Jamf Pro check-in process, or the computer has not checked in with Microsoft Intune in the last 24 hours. Unresponsive devices are marked "non-compliant" after the validity period passes. (The validity period is specified in the "Compliance status validity period (days)" setting in Microsoft Intune. Default is 30 days.)

  • "Deactivated"—Computer is no longer registered with Azure AD.

Printers Category2

 

 

Displays a list of printers mapped to the computer and information about those printers

Services Category2

 

 

Displays a list of active services

Attachments Category

 

 

Displays a list of files attached to the inventory record

Upload and delete attachments

  1. The Collect User and Location Information from LDAP setting must be enabled in the Computer Inventory Collection settings. For more information, see Computer Inventory Collection Settings.

  2. Information is collected by Jamf Pro if the Computer Inventory Collection settings have been configured to collect the information. For more information, see Computer Inventory Collection Settings.

Viewing Inventory Information for a Computer

  1. Log in to Jamf Pro.

  2. Click Computers at the top of the page.

  3. Perform a simple or advanced computer search.
    For more information, see Simple Computer Searches or Advanced Computer Searches.

  4. Click the computer you want to view information for.
    If you performed a simple search for an item other than computers, you must click Expand images/download/thumbnails/79167950/Icon_Expand.png next to an item to view the computers related to that item.
    The computer's inventory information is displayed.

  5. Use the categories to view information for the computer.

Editing Inventory Information for a Computer

  1. Log in to Jamf Pro.

  2. Click Computers at the top of the page.

  3. Perform a simple or advanced computer search.
    For more information, see Simple Computer Searches or Advanced Computer Searches.

  4. Click the computer you want to edit information for.
    If you performed a simple search for an item other than computers, you must click Expand images/download/thumbnails/79167950/Icon_Expand.png next to an item name to view the computers related to that item.
    The computer's inventory information is displayed.

  5. Select the category that contains the information you want to edit and click Edit.

  6. Make changes as needed.
    If you are editing purchasing information, you can click Search images/download/thumbnails/79167950/Icon_Search.png to look up and populate information from Apple's Global Service Exchange (GSX).

    Note: This button is only displayed if you have a GSX connection set up in Jamf Pro.

    If you are editing user and location information, the changes are applied in the Users tab. This specified information is also applied in the inventory information for mobile devices and other computers that the user is assigned to. For information on assigning a user to a computer or removing a user assignment, see User Assignments.

  7. Click Save.

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