About Mobile Device Enrollment

Enrollment is the process of adding mobile devices to Jamf Pro to establish a connection between the devices and the Jamf Pro server. This allows you to perform inventory, configuration, security management, and distribution tasks on the devices.

When mobile devices are enrolled, inventory information for the devices is submitted to Jamf Pro.

There are several ways to enroll mobile devices with Jamf Pro:

  • User-initiated enrollment—You can allow users to enroll mobile devices by having them log in to an enrollment portal where they follow the onscreen instructions to install the necessary profile and certificates. You can provide this URL by sending it in an email or SMS invitation from Jamf Pro, or through any other means that fit your environment.
    Personally owned devices can only be enrolled via user-initiated enrollment. To enroll personally owned devices, you must either enable User Enrollment (iOS 13 or later, or iPadOS 13 or later only) or use an enabled Personal Device Profile assigned to the site that the user has access to (or to the full Jamf Pro if sites have not been added to Jamf Pro). For more information, see User-Initiated Enrollment Settings and Personal Device Profiles.

  • Enroll mobile devices using an enrollment profile—You can create an enrollment profile using Jamf Pro and install it on mobile devices by connecting them to a computer via USB. This enrollment method requires Apple Configurator.
    For Apple TV devices, you must install the enrollment profile using Apple Configurator.

  • Enroll mobile devices using a PreStage enrollment—A PreStage enrollment allows you to store enrollment and mobile device setup settings in Jamf Pro and use them to enroll iOS and tvOS devices with Jamf Pro. This reduces the amount of time and interaction it takes to prepare new mobile devices for use.
    You can also use Apple Configurator 2 and a PreStage enrollment to enroll devices with Jamf Pro, supervise them, and configure device setup.
    This enrollment method requires an Apple School Manager or Apple Business Manager account. For more information, see the Integrating with Apple's Device Enrollment (formerly DEP) Knowledge Base article.

  • Apple Configurator enrollment—You can enroll mobile devices with Jamf Pro by connecting them to a computer via USB and using an enrollment URL with Apple Configurator 2.

Related Information

For related information, see the following sections in this guide:

For related information, see the following Knowledge Base article:

Components Installed on Mobile Devices
Learn about the components installed on mobile devices during enrollment.

For related information, see the following technical paper:

Deploying iOS and tvOS Devices Using Apple Configurator 2 and Jamf Pro
Get step-by-step instructions on how to deploy iOS devices using Apple Configurator 2.

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