Apple Education Support Settings

The Apple Education Support settings in Jamf Pro allow you to do the following:

  • Enable support for Shared iPad and Apple's Classroom app—You can allow computers and iPads to be added to Classes in Jamf Pro for use with Apple's Classroom app. In addition, this setting allows iPads to be added to Classes in Jamf Pro as Shared iPad for use with Apple's Classroom app.

  • Enable user images—Enabling user images allows an image or student photo to be displayed in the Classroom app and on the login screen for Shared iPads. The user image is also displayed in the inventory information for each user.

  • Integrate with Apple School Manager—Integrating Jamf Pro with Apple School Manager allows you to import students, teachers, and classes from Apple School Manager. This automatically creates new users and classes in Jamf Pro for use with Apple's Classroom app. For more information, see Integrating with Apple School Manager.

Requirements

Support for Apple’s Classroom app applies to the following devices:

  • Supervised iPads with iOS 9.3 or later

  • Teacher computers with macOS 10.14 or later

  • Student computers with macOS 10.14.4 or later

In addition, support for Shared iPad for use with Apple's Classroom app applies to supervised iPads with iOS 9.3 or later.

To enable user images, you need the following:

  • Images hosted on a distribution point with an enabled web server
    It is recommended that you disable directory index browsing for your distribution point to ensure that the image files on the server are secure.

    Note: It is recommended that the user images are in PNG format and are 256x256 pixels.

  • A CA certificate (.pem) downloaded from Jamf Pro is needed to establish a secure connection between the Jamf Pro server and the distribution point so that the user images are populated for each user in Jamf Pro. For more information about CA certificates, see PKI Certificates.

In addition, you need a valid push certificate in Jamf Pro. For more information, see Push Certificates.

Shared iPad and Apple's Classroom App Support

When you enable the Apple Education Support settings, Jamf Pro generates an EDU profile that is installed on an iPad or computer when the device is added to a Class in Jamf Pro for use with Apple's Classroom app. The EDU profile configures the device with user and class information. For information about enabling Shared iPad during enrollment, see Mobile Device PreStage Enrollments.

For more information about Shared iPad, see the following Apple documentation:

Supporting Shared iPad and Apple's Classroom App

  1. Log in to Jamf Pro.

  2. In the top-right corner of the page, click Settings images/docs.jamf.com/10.11.0/jamf-pro/administrator-guide/images/download/thumbnails/18787984/Icon_Settings_Hover.png .

  3. Click Global Management.

  4. Click Apple Education Support images/docs.jamf.com/10.11.0/jamf-pro/administrator-guide/images/download/thumbnails/12980243/_thumb_25890.png .

  5. Click Edit.

  6. Select the Enable Apple Education Support checkbox.

  7. Click Save.

Jamf Pro generates an EDU Profile that is installed on devices when they are added to a Class in Jamf Pro.

iPads that are enrolled with Jamf Pro using a PreStage enrollment that has Shared iPad enabled are enabled as Shared iPad for use with Apple's Classroom app when they are added to a Class in Jamf Pro.

User Images

You can enable user images as a part of Apple Education Support. When you enable user images, you allow an image or student photo to be displayed in the Classroom app and on the login screen for Shared iPads. The user image is also displayed in the inventory information for each user.

User images must be hosted on a distribution point with an enabled web server. The URL for that distribution point must be specified in Jamf Pro when you enable user images.

When setting up the distribution point URL, it is recommended that you use a variable in the URL and name the image files so that they function with the variable you choose. For example, if the distribution point URL is https://www.mycompany.com/$USERNAME.png, the username in Jamf Pro for each user will be inserted into the URL in place of the $USERNAME variable. If you name each image file using the username in Jamf Pro for each user, the correct image will be displayed for each user.

You can use the following variables in the distribution point URL for user images:

  • $USERNAME

  • $FULLNAME

  • $REALNAME

  • $EMAIL

  • $PHONE

  • $POSITION

  • $EXTENSIONATTRIBUTE_<#>

Note: Once you have specified a distribution point URL for user images, you can choose to specify a custom URL for a single user's image from the inventory information for a user. The custom URL overrides the specified distribution point URL. For more information about specifying a custom URL, see Viewing and Editing Inventory Information for a User.

For step-by-step instructions on preparing to use user images, see the Integrating with Apple School Manager to Support Apple's Education Features Using Jamf Pro technical paper.

Enabling User Images

  1. Log in to Jamf Pro.

  2. In the top-right corner of the page, click Settings images/download/thumbnails/48824519/Icon_Settings_Hover.png .

  3. Click Global Management.

  4. Click Apple Education Support images/download/thumbnails/12980243/_thumb_25890.png .

  5. Click Edit.

  6. If you have not enabled Apple Education Support, select the Enable Apple Education Support checkbox.

  7. Select the Enable User Images checkbox.

  8. Enter a distribution point URL for user images.

    Important: Editing the distribution point URL for user images causes existing EDU profiles to be redistributed. This can increase network traffic.

  9. If you have not already downloaded the CA certificate (.pem), click Download to download the certificate, and then save the certificate in the appropriate location dictated by your web server vendor.

  10. (Optional) If needed to establish trust between the Jamf Pro server and the distribution point, upload an additional certificate (.p12 or .pem) from your web server to the Jamf Pro server.

  11. Click Save.

  12. (Optional) Use the Test button to ensure that the user images on your distribution point are accessible.

Due to caching, user images may not appear immediately on devices. You may need to restart the device or the Classroom app in order for user images to appear.

Related Information

For related information, see the following sections in this guide:

  • Mobile Device PreStage Enrollments
    Find out how to enable Shared iPad for use with Apple's Classroom app when enrolling an iPad with Jamf Pro.

  • Classes
    Find out how to create Classes in Jamf Pro for use with Apple's Classroom app.

For related information, see the following technical papers:

Supporting Apple’s Classroom App and Shared iPad Using Jamf Pro
Get step-by-step instructions on how to support Shared iPad and Apple's Classroom app with Jamf Pro 9.9.

Integrating with Apple School Manager to Support Apple's Education Features Using Jamf Pro
Get step-by-step instructions on how to integrate with Apple School Manager to support Apple's education features using Jamf Pro.

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