What's New

Name Change from Casper Suite to Jamf Pro

The Casper Suite is now named Jamf Pro. Starting with version 10.0.0, you'll see this change in addition to other new product names in the interface, documentation, and email notifications.

Previous Name

New Name

Casper Suite

Jamf Pro

Casper Admin

Jamf Admin

Casper Imaging

Jamf Imaging

Casper Remote

Jamf Remote

Jamf Software Server (JSS)

Jamf Pro server


Jamf API

For additional information and answers to frequently asked questions, see the Changes to Product Names with Jamf Pro 10.0.0 Knowledge Base article.

Redesign of the Jamf Pro Interface

The Jamf Pro interface has been completely restyled and contains the following enhancements:

  • Jamf Pro Dashboard—The Jamf Pro dashboard has been redesigned to provide an easy to understand visual overview of the status of your environment.

  • Breadcrumbs—Jamf Pro now includes breadcrumbs for easier navigation around the interface.

  • Expert Mode Navigation—You can now collapse the sidebar navigation to navigate Jamf Pro in "expert mode".

  • Contextual Warning and Informal Messaging—Jamf Pro now includes improved warning and information messaging throughout the interface to help you troubleshoot common issues.

  • Keyboard Shortcuts—Jamf Pro now includes several new keyboard shortcuts. For more information, see the Jamf Pro Keyboard Shortcuts Knowledge Base article.

  • Jamf Pro Server Logs—You can now view and download the Jamf Pro Server log directly from the Jamf Pro web app. You can also use the Jamf Pro Server Logs settings to enable debug mode and statement logging. For more information, see the Jamf Pro Server Logs section in the Jamf Pro Administrator's Guide.

Note: The redesign of Jamf Pro only includes an update to the look and feel of the interface. There have been no changes made to the majority of workflows in Jamf Pro. Any changes that impact existing workflows are outlined in this document.

Patch Management Enhancements

Jamf Pro now includes patch policies for third-party macOS software titles. Patch policies rely on an automatically generated list of computers that are eligible for the software title update. Scope eligibility is based on the requirements for the update as well as the settings on the policy's General tab. As a result, you no longer need to create a smart computer group to remotely perform software updates on managed computers.

You can also make software updates available in Self Service for users to run on their computers. After you have configured a patch reporting software title, you can create a patch policy to automate the distribution of software updates.

Note: Patch Reporting has been renamed Patch Management in the Jamf Pro interface.

For additional information, see the Patch Policies section in the Jamf Pro Administrator's Guide and the Jamf Knowledge Base video: Patch Reporting and Patch Policies in Jamf Pro.

New Jamf Self Service for macOS

The Jamf Self Service for macOS application has been completely redesigned to provide users with an intuitive interface and enhanced user experience.

The following features and enhancements have been added to Jamf Self Service for macOS:

  • Self Service Branding—You can now customize how Self Service displays to users by replacing the default icon, header image, and application name with custom branded elements.

  • Self Service Notifications—You can display notifications for items and software title updates in Self Service only or in both Self Service and Notification Center.

  • Self Service Bookmarks—Self Service URL plug-ins have been renamed to Self Service Bookmarks. You can now specify which computers display a bookmark and which users can access them. In addition, you can now customize the display name for the bookmarks category in Self Service to meet the needs of your organization.

  • Self Service Item URLs—After making an item (other than patch policies) available in Self Service, you can now provide an item URL to your users so they can install the item or view the item description without having to search for it in Self Service.

  • Self Service Item Display Name—You can now customize the name for the item that displays in Self Service. For example, if you create a policy with the name "Install Office 2011 with Service Pack 3", you may want an abbreviated name to display to users in Self Service (such as "Office 2011").

  • Self Service User Login—You can now display a Remember Me checkbox on the Self Service Login page. This allows users to save their Self Service login credentials in Keychain Access.

  • VPP Invitation Distribution via Self Service—Users can now access VPP invitations in Self Service by clicking the disclosure triangle next to their username. If a user attempts to install VPP content before accepting a VPP invitation, the invitation appears now appears in a dialog window in Self Service.

Self Service 10.0.0 can run on macOS 10.10.x or later. Computers with macOS 10.9 or earlier must use Self Service 9.101.0 or earlier. For more information, see the Jamf Pro Compatibility Reference for macOS Knowledge Base article.

For additional information on these features and enhancements, see the About Jamf Self Service for macOS section in the Jamf Pro Administrator's Guide.

Jamf Pro SCEP Proxy

Jamf Pro can now proxy communication between a SCEP server and the computers and mobile devices in your environment so that devices do not need to access the SCEP server. With Jamf Pro enabled as SCEP Proxy, Jamf Pro communicates directly with the SCEP server to obtain certificates and install them directly on devices.

You can now enable Jamf Pro as SCEP proxy for the following:

  • Configuration profiles—Enabling Jamf Pro as SCEP proxy for configuration profiles allows you to create profiles that contain a certificate that Jamf Pro obtains from the SCEP server and installs on devices. For example, you can distribute a configuration profile that contains a VPN certificate, and Jamf Pro obtains the certificate from the SCEP server and installs it directly on devices.

  • Device enrollment—If your environment uses an external CA that supports SCEP, you can use Jamf Pro to obtain device management certificates from the SCEP server and install them on devices during enrollment.
    Important: Changing from Jamf Pro's built-in CA to an external CA requires you to re-enroll all devices with Jamf Pro.

Additional Documentation Available in Japanese

The Jamf Pro Administrator’s Guide, Jamf Pro Release Notes, and select Knowledge Base articles are now also available in Japanese.

  • Jamf Pro Administrator’s Guide Japanese | English
    This guide contains overviews of features and instructions for performing administrative tasks using Jamf Pro.

  • Jamf Pro Release Notes Japanese
    The release notes include a list of new features, bug fixes, and known issues. They also explain how to upgrade Jamf Pro, and what you need to do to take advantage of new features.

  • Network Ports Used by Jamf Pro Japanese | English
    This article describes the network ports used for connections with Jamf Pro, the Jamf Pro server, and Jamf Pro applications. In addition, this article describes network ports that are commonly used when connecting or integrating Jamf Pro with third-party products.

  • Installing Java and MySQL Japanese | English
    This article explains how to install and configure Java and MySQL on supported Mac, Linux, and Windows operating systems.

  • Components Installed on Mobile Devices Japanese | English
    This article lists the components that are installed on mobile devices during enrollment.

  • Jamf Pro Keyboard Shortcuts Japanese | English
    This article contains a list of the keyboard shortcuts available in Jamf Pro.

For a complete list of deprecations, removals, bug fixes, and enhancements, see the Deprecations and Removals and the Bug Fixes and Enhancements sections.

Note: It is recommended that you clear your browser's cache after upgrading Jamf Pro to ensure that the Jamf Pro interface displays correctly.

To view a complete list of the feature requests implemented in Jamf Pro 10.0.0, go to:


Note: New privileges associated with new features in Jamf Pro are disabled by default.

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