Understanding Managed Apps

When an app is managed by the Jamf Software Server (JSS), you have more control over distribution and removal of the app, as well as the backup of app data and options for updating the app. The following table provides more detail:

 

Unmanaged apps

Managed apps

Distribution Methods

 

 

Make available in Self Service

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Prompt users to install

 

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Removal Options

 

 

Remove from Self Service

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Remove from mobile devices

 

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Remove when MDM profile is removed

 

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Backup of App Data

 

 

Prevent backup of app data

 

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App Update Options

 

 

Schedule automatic app updates

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Force an app update

 

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App Validation Options (in-house apps only)

 

 

Schedule automatic app validation

 

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Force app validation

 

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Managed App Requirements

There are two factors that determine whether an app can be managed by the JSS:

  • Whether users have to pay for the app
    The app must be free or paid for by the organization using Apple's Volume Purchase Program (VPP). For more information on VPP, visit one of the following websites:

  • The mobile devices to which you distribute the app
    Mobile devices must have iOS 5 or later, or tvOS 10.2 or later and an MDM profile that supports managed apps.
    Mobile devices that have iOS 5 or later when they are enrolled with the JSS automatically obtain an MDM profile that supports managed apps. Managed iOS 4 devices that are upgraded to iOS 5 or later do not obtain this profile. For instructions on distributing an updated MDM profile that supports managed apps, see the following Knowledge Base article:
    Distributing Updated MDM Profiles

If you try to make an app managed but these requirements are not met, the app behaves as unmanaged.

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