Simple Mobile Device Searches

A simple mobile device search functions like a search engine, allowing you to quickly search the items in your inventory for a general range of results.

The following table shows the items that you can search by and the attributes on which you can base each search:

Inventory Item

Searchable Attributes

Mobile devices

Mobile device name

Wi-Fi MAC address

Bluetooth MAC address

UDID

Serial number

Username

Full name

Email address

Phone number

Position

Department

Building

Room

Mobile device apps

Application name

Search Syntax

This section explains the syntax to use for the following search functions:

  • Wildcard searches

  • Including multiple search terms

  • Excluding a search term

  • Returning all results

In general, searches are not case-sensitive.

Note: The default search preference is “Exact Match”. For most items, the option can be changed to either “Starts with” or “Contains”. (For more information, see Configuring Account Preferences.)

Wildcard Searches

Asterisks (*) function as wildcard characters in simple searches. The following table explains the different ways asterisks can be used to refine a search:

Usage

Example

Use an asterisk after a search term to return all results with attributes that begin with that term.

Perform an app search for “Adobe*” to return all apps that begin with “Adobe”.

Use an asterisk before a search term to return all results with attributes that end with that term.

Perform a mobile device search for
“*@mycompany.com” to return all mobile devices with email addresses that end with
“@mycompany.com”.

Use an asterisk before and after a search term to return all results that include that term.

Perform an app search for “*pro*” to return all apps that include “pro”.

Use an asterisk without any other terms to return all results for the item you are searching.

Perform a mobile device search for “*” to return all mobile devices.

Including Multiple Search Terms

Use multiple search terms separated by a comma (,) to return all results that include those search terms.

For example, perform an app search for “news*, *pro” to return all applications that begin with “news” and end with “pro”.

Excluding a Search Term

Use a hyphen (-) before a search term to exclude results that include the term.

For example, perform a mobile device search for “*@mycompany.com, -555*” to return all mobile devices with email addresses that end with “@mycompany.com” except for those with phone numbers that begin with “555”.

Returning All Results

There are two ways to return all results: use an asterisk (*) without any other characters or terms, or perform a blank search.

Performing a Simple Mobile Device Search

  1. Log in to the JSS with a web browser.

  2. Click Mobile Devices at the top of the page.

  3. Click Search Inventory.

  4. Choose an item from the Search pop-up menu.

  5. Enter one or more search terms in the field(s) provided.
    For information on the syntax to use to refine your search, see Search Syntax.

  6. Press the Enter key.

The list of search results is displayed.

If you searched for an item other than mobile devices, you can view the devices associated with a result by clicking Expand images/download/thumbnails/14454049/Add_icon.png next to the result. You can also change the item on which the results are based by choosing an item from the pop-up menu at the top of the page.

Related Information

For related information, see the following sections in this guide:

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