Mobile Device Management Capabilities

The Casper Suite can be used to enroll and manage institutionally owned iOS and tvOS devices, and personally owned iOS and Android devices. The management capabilities available for a particular device vary depending on the device ownership type, device platform, device type, and OS version.

For information on the requirements for managing mobile devices, see Requirements.

Management Capabilities for Institutionally Owned Devices

The following table provides an overview of the management capabilities available with the Casper Suite for institutionally owned mobile devices by iOS version:

Device Type

iPad, iPhone, iPod touch

iOS Version

4

5

6

7

8

9

10

Enrollment

Via user-initiated
enrollment

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Via an enrollment
profile and Apple
Configurator

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Via an enrollment
profile and Apple
Configurator 2

 

 

 

 

 

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Via an enrollment
profile and Apple's iPCU

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Via Apple's DEP using a PreStage enrollment

 

 

 

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Via Apple's DEP using a PreStage enrollment and Apple Configurator 2

 

 

 

 

 

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Via Apple
Configurator 2
using an enrollment URL

 

 

 

 

 

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Inventory

Submit inventory to
the JSS

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iOS Version

4

5

6

7

8

9

10

Mobile Device Groups

Static groups

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Smart groups

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Configuration

iOS configuration profiles1

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Remote Commands for Mobile Devices

Update inventory

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Lock device

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Clear passcode

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Update passcode lock grace period

 

 

 

 

 

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Clear restrictions2

 

 

 

 

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Wipe device3

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Unmanage device

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Send blank push

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Set wallpaper2

 

 

 

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Enable/disable voice or data roaming4

 

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Update iOS version via mass action5

 

 

 

 

 

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Log out user6

 

 

 

 

 

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Enable/disable Lost Mode2

 

 

 

 

 

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Update location7

 

 

 

 

 

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Enable/disable diagnostic and usage reporting6

 

 

 

 

 

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Enable/disable app analytics6

 

 

 

 

 

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Shut down device6

 

 

 

 

 

 

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Restart device

 

 

 

 

 

 

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iOS Version

4

5

6

7

8

9

10

Self Service for iOS

 

 

 

 

 

 

 

Self Service Mobile app

 

 

 

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iBeacon region monitoring8

 

 

 

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Self Service web clip

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App Distribution

Managed apps

 

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VPP-managed distribution for mobile devices

 

 

 

 

 

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VPP-managed distribution for users

 

 

 

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In-house apps

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App Store apps

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eBook Distribution

Managed eBooks

 

 

 

 

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VPP-managed distribution

 

 

 

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Install ePub file

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Install iBooks file9

 

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Install PDF

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Casper Focus10

Focus on app

 

 

 

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Focus on website

 

 

 

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Clear passcodes

 

 

 

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Mirror device on Apple TV

 

 

 

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Notes:
1. For detailed information on payload capabilities for iOS devices, see Payload Capabilities for Mobile Device Configuration Profiles.
2. Requires supervision.
3. The Wipe Device command can be used to clear Activation Lock for mobile devices with iOS 7.1 or later.
4. Remote commands for voice or data roaming are only available for devices with cellular capability.
5. Requires supervision and enrollment via PreStage enrollment.
6. Available for Shared iPad only on iPads with iOS 9.3 or later.
7. The Update Location command can be used to update the Global Positioning System (GPS) coordinates collected for a mobile device with iOS 9.3 or later while Lost Mode is enabled.
8. iBeacon region monitoring requires mobile devices with Self Service Mobile for iOS installed.
9. iBooks files (.ibooks) can only be installed on iPad.
10. Management capabilities available for Casper Focus apply only to student mobile devices, not teacher devices.

Management Capabilities for Personally Owned Devices

The following table provides an overview of the management capabilities available with the Casper Suite for personally owned mobile devices by device platform:

Device Platform

iOS

Android

Enrollment

Via user-initiated enrollment

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Via an enrollment profile and Apple Configurator

 

 

Via an enrollment profile and Apple Configurator 2

 

 

Via an enrollment profile and Apple's iPCU

 

 

Via Apple's DEP using a PreStage enrollment

 

 

Via Apple's DEP using a PreStage enrollment and Apple Configurator 2

 

 

Via Apple Configurator 2 using an enrollment URL

 

 

Inventory

Submit inventory to the JSS

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Extension attributes

 

 

Simple searches

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Advanced searches

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Mobile device reports

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Mass actions

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Mobile Device Groups

Static groups

 

 

Smart groups

 

Configuration

iOS configuration profiles

 

 

Personal device profiles

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Remote Commands

Update inventory

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Lock device

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Clear passcode

 

 

Update passcode lock grace period

 

 

Clear restrictions

 

 

Wipe device

 

 

Unmanage device

 

 

Wipe institutional data

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Send blank push

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Set wallpaper

 

 

Enable/disable voice or data roaming

 

 

Update iOS version via mass action

 

 

Log out user

 

 

Enable/disable Lost Mode

 

 

Update location

 

 

Enable/disable diagnostic and usage reporting

 

 

Enable/disable app analytics

 

 

Shut down device

 

 

Self Service for iOS

Self Service Mobile app

 

 

iBeacon region monitoring4

 

 

Self Service web clip

 

 

App Distribution

Managed apps

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VPP-managed distribution for mobile devices

 

 

VPP-managed distribution for users

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In-house apps

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App Store apps

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eBook Distribution

Managed eBooks

 

 

VPP-managed distribution

 

 

Install ePub file

 

 

Install iBooks file

 

 

Install PDF

 

 

Casper Focus 6

Focus on app

 

 

Focus on website

 

 

Clear passcodes

 

 

Mirror device on Apple TV

 

 

Notes:
1. Enrolling a personal device using user-initiated enrollment requires an enabled personal device profile for the site that the user belongs to, or an enabled personal device profile for the full JSS. For more information, see Personal Device Profiles.
2. A limited subset of inventory information is collected for personal devices. For more information, see Viewing and Editing Inventory Information for a Mobile Device.
3. The Clear Passcode mass action does not apply to personally owned devices.
4. iBeacon region monitoring requires mobile devices with Self Service Mobile for iOS installed.
5. Only managed apps can be distributed to personal devices.
6. Management capabilities available for Casper Focus apply only to student mobile devices, not teacher devices.

Management Capabilities for Apple TV

The following table provides an overview of the management capabilities available with the Casper Suite for institutionally owned Apple TV devices by OS version:

Operating System

Apple TV Software Based on iOS1

tvOS

OS Version

7

8

9

10

10.2

Enrollment

Via an enrollment
profile and Apple
Configurator

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OS Version

7

8

9

10

10.2

Via an enrollment
profile and Apple
Configurator 2

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Via Apple's DEP using a PreStage enrollment

 

 

 

 

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Via Apple's DEP using a PreStage enrollment and Apple Configurator 2

 

 

 

 

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Inventory

Submit inventory to
the JSS

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Mobile Device Groups

Static groups

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Smart groups

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Configuration

Mobile device configuration profiles2

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Remote Commands

Update inventory

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Unmanage device

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Wipe device

 

 

 

 

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Send blank push

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Restart device

 

 

 

 

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App Distribution

In-house apps

 

 

 

 

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Notes:
1. The iOS verison is equivalent to the OS build version on which the Apple TV software is based.
2. For detailed information on payload capabilities for Apple TV devices, see Payload Capabilities for Mobile Device Configuration Profiles.

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