Apple Education Support Settings

The Apple Education Support settings allow you to enable support for Shared iPad and Apple's Classroom app. When you enable Apple Education Support, you allow iPads to be enrolled with the JSS as Shared iPad using a mobile device PreStage enrollment. In addition, Classes in the JSS can be configured for use with Apple’s Classroom app.

User Images

You can enable user images as a part of Apple Education Support. When you enable user images, you allow an image or student photo to be displayed in the Classroom app and on the login screen for Shared iPads. The user image is also displayed in the inventory information for each user.

User images must be hosted on a distribution point with an enabled web server. The URL for that distribution point must be specified in the JSS when you enable user images.

When setting up the distribution point URL, it is recommended that you use a variable in the URL and name the image files so that they function with the variable you choose. For example, if the distribution point URL is https://www.mycompany.com/$USERNAME.png, the username in the JSS for each user will be inserted into the URL in place of the $USERNAME variable. If you name each image file using the username in the JSS for each user, the correct image will be displayed for each user.

You can use the following variables in the distribution point URL for user images:

  • $USERNAME

  • $FULLNAME

  • $REALNAME

  • $EMAIL

  • $PHONE

  • $POSITION

  • $EXTENSIONATTRIBUTE_<#>

Note: Once you have specified a distribution point URL for user images, you can choose to specify a custom URL for a single user's image from the inventory information for a user. The custom URL overrides the specified distribution point URL. For more information about specifying a custom URL, see Viewing and Editing Inventory Information for a User.

For step-by-step instructions on preparing to use user images, see the following technical paper:

Integrating with Apple School Manager to Support Apple's Education Features Using the Casper Suite

Requirements

Apple Education Support only applies to supervised iPads with iOS 9.3 or later. In addition, you need a valid push certificate in the JSS. (For more information, see Push Certificates.)

To enable user images, you need:

  • Images hosted on a distribution point with an enabled web server. It is recommended that you disable directory index browsing for your distribution point to ensure that the image files on the server are secure.
    Note: Although not required, it is recommended that the user images are in PNG format and are 256x256 pixels.

  • A CA certificate (.pem) downloaded from the JSS is needed to establish a secure connection between the JSS and the distribution point so that the user images are populated for each user in the JSS. (For more information about CA certificates, see PKI Certificates.)

Enabling Apple Education Support

  1. Log in to the JSS with a web browser.

  2. In the top-right corner of the page, click Settings images/download/thumbnails/15173984/Settings_icon.png .

  3. Click Mobile Device Management.

  4. Click Apple Education Support images/download/thumbnails/12980243/_thumb_25890.png .

  5. Click Edit.

  6. Select the Enable Apple Education Support checkbox.

  7. (Optional) To enable user images, do the following:

    1. Select the Enable User Images checkbox.

    2. Enter a distribution point URL for user images.
      Important: Editing the distribution point URL for user images causes existing EDU profiles to be redistributed. This can increase network traffic.

    3. If you have not already downloaded the CA certificate (.pem), click Download to download the certificate, and then save the certificate in the appropriate location dictated by your web server vendor.

    4. (Optional) If needed to establish trust between the JSS and the distribution point, upload an additional certificate (.p12 or .pem) from your web server to the JSS.

  8. Click Save.

  9. (Optional) Use the Test button to ensure that the user images on your distribution point are accessible.

Due to caching, user images may not appear immediately on devices. You may need to restart the device or the Classroom app in order for user images to appear.

Related Information

For related information, see the following sections in this guide:

For related information, see the following technical papers:

Supporting Apple’s Classroom App and Shared iPad Using the Casper Suite
Get step-by-step instructions on how to support Shared iPad and Apple's Classroom app with the Casper Suite v9.9.

Integrating with Apple School Manager to Support Apple's Education Features Using the Casper Suite
Get step-by-step instructions on how to integrate with Apple School Manager to support Apple's education features with the Casper Suite.

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