Viewing Management Information for a Computer

The Jamf Software Server (JSS) allows you to view the following management information for each computer:

  • Pending management commands

  • Policies

  • eBooks

  • Mac App Store apps

  • Computer configuration profiles

  • Managed Preferences

  • Restricted software

  • FileVault 2 recovery key(s)

  • Group memberships

  • Patch reporting software titles

Requirements

To view pending management commands for a computer, the computer and the JSS must meet the requirements for sending a remote command or installing a computer configuration profile. (For more information, see Remote Commands for Computers or Computer Configuration Profiles.)

Viewing the Pending Management Commands for a Computer

When viewing management information for a computer, you can view a list of pending management commands for the computer. The list includes all pending actions related to sending a remote command and installing or removing a computer configuration profile.

You can also cancel a pending management command.

  1. Log in to the JSS with a web browser.

  2. Click Computers at the top of the page.

  3. Perform a simple or advanced computer search.
    For more information, see Simple Computer Searches or Advanced Computer Searches.

  4. Click the computer you want to view pending management commands for.
    If you performed a simple search for an item other than computers, you must click Expand images/download/thumbnails/16436107/Add_icon.png next to an item to view the computers related to that item.

  5. Click the Management tab.
    A list of pending management commands for the computer is displayed.
    Note: You cannot view pending management commands if the MDM profile has been removed from the computer.

  6. To cancel a pending management command, click Cancel for the command.

Viewing Policies for a Computer

When viewing management information for a computer, you can view a list of policies that have the computer in the scope. You can also view a list of policies for a specific user on that computer.

  1. Log in to the JSS with a web browser.

  2. Click Computers at the top of the page.

  3. Perform a simple or advanced computer search.
    For more information, see Simple Computer Searches or Advanced Computer Searches.

  4. Click the computer you want to view policies for.
    If you performed a simple search for an item other than computers, you must click Expand images/download/thumbnails/16436107/Add_icon.png next to an item to view the computers related to that item.

  5. Click the Management tab, and then click the Policies category.
    A list of policies for the computer is displayed.

  6. To view policies for a specific user, enter the username in the Username field and click Update.
    A list of policies for the user is displayed.

Viewing eBooks for a Computer

When viewing management information for a computer, you can view a list of eBooks that have the computer in the scope. You can also view a list of eBooks for a specific user on that computer.

  1. Log in to the JSS with a web browser.

  2. Click Computers at the top of the page.

  3. Perform a simple or advanced computer search.
    For more information, see Simple Computer Searches or Advanced Computer Searches.

  4. Click the computer you want to view eBooks for.
    If you performed a simple search for an item other than computers, you must click Expand images/download/thumbnails/16436107/Add_icon.png next to an item to view the computers related to that item.

  5. Click the Management tab, and then click the eBooks category.
    A list of eBooks for the computer is displayed.

  6. To view eBooks for a specific user, enter the username in the Username field and click Update.

    A list of eBooks for the user is displayed.

Viewing Mac App Store Apps for a Computer

When viewing management information for a computer, you can view a list of Mac App Store apps that have the computer in the scope. You can also view a list of Mac App Store apps for a specific user on that computer.

  1. Log in to the JSS with a web browser.

  2. Click Computers at the top of the page.

  3. Perform a simple or advanced computer search.
    For more information, see Simple Computer Searches or Advanced Computer Searches.

  4. Click the computer you want to view apps for.
    If you performed a simple search for an item other than computers, you must click Expand images/download/thumbnails/16436107/Add_icon.png next to an item to view the computers related to that item.

  5. Click the Management tab, and then click the Mac App Store Apps category.
    A list of apps for the computer is displayed.

  6. To view apps for a specific user, enter the username in the Username field and click Update.
    A list of apps for the user is displayed.

Viewing Configuration Profiles for a Computer

When viewing management information for a computer, you can view a list of computer configuration profiles that have the computer in the scope. You can also view a list of configuration profiles for a specific user on that computer.

  1. Log in to the JSS with a web browser.

  2. Click Computers at the top of the page.

  3. Perform a simple or advanced computer search.
    For more information, see Simple Computer Searches or Advanced Computer Searches.

  4. Click the computer you want to view configuration profiles for.
    If you performed a simple search for an item other than computers, you must click Expand images/download/thumbnails/16436107/Add_icon.png next to an item to view the computers related to that item.

  5. Click the Management tab, and then click the Configuration Profiles category.
    A list of configuration profiles for the computer is displayed.
    Note: This list of profiles does not take into account users assigned to the computer or user actions taken on the computer.

  6. To view configuration profiles for a specific user, enter the username in the Username field and click Update.
    A list of configuration profiles for the user is displayed.

Viewing Managed Preferences for a Computer

When viewing management information for a computer, you can view a list of Managed Preference profiles that have the computer in the scope. You can also view a list of profiles for a specific user on that computer.

  1. Log in to the JSS with a web browser.

  2. Click Computers at the top of the page.

  3. Perform a simple or advanced computer search.
    For more information, see Simple Computer Searches or Advanced Computer Searches.

  4. Click the computer you want to view Managed Preferences for.
    If you performed a simple search for an item other than computers, you must click Expand images/download/thumbnails/16436107/Add_icon.png next to an item to view the computers related to that item.

  5. Click the Management tab, and then click the Managed Preferences category.
    A list of Managed Preference profiles for the computer is displayed.

  6. To view a list of Managed Preference profiles for a specific user, enter the username in the Username field and click Update.
    A list of Managed Preference profiles for the user is displayed.

Viewing Restricted Software for a Computer

When viewing management information for a computer, you can view a list of restricted software that has the computer in the scope. You can also view a list of restricted software for a specific user on that computer.

  1. Log in to the JSS with a web browser.

  2. Click Computers at the top of the page.

  3. Perform a simple or advanced computer search.
    For more information, see Simple Computer Searches or Advanced Computer Searches.

  4. Click the computer you want to view restricted software for.
    If you performed a simple search for an item other than computers, you must click Expand images/download/thumbnails/16436107/Add_icon.png next to an item to view the computers related to that item.

  5. Click the Management tab, and then click the Restricted Software category.
    A list of restricted software for the computer is displayed.

  6. To view restricted software for a specific user, enter the username in the Username field and click Update.
    A list of restricted software for the user is displayed.

Viewing the FileVault 2 Recovery Key for a Computer

When viewing management information for a computer, you can view the File Vault 2 recovery key for the computer if FileVault 2 disk encryption has been activated using the Casper Suite. (For information on creating and deploying disk encryption configurations, see Managing Disk Encryption Configurations and Deploying Disk Encryption Configurations.)

  1. Log in to the JSS with a web browser.

  2. Click Computers at the top of the page.

  3. Perform a simple or advanced computer search.
    For more information, see Simple Computer Searches or Advanced Computer Searches.

  4. Click the computer you want to view the FileVault 2 recovery key for.
    If you performed a simple search for an item other than computers, you must click Expand images/download/thumbnails/16436107/Add_icon.png next to an item to view the computers related to that item.

  5. Click the Management tab, and then click the FileVault 2 category.

  6. Click Get FileVault 2 Recovery Key.

    • If the key is an institutional recovery key, a Download link is displayed. Click the link to download the recovery key.

    • If the key is an individual recovery key, the recovery key is displayed on the pane. In macOS 10.12 or earlier, the personal recovery key appears in plain text. In macOS 10.13 or later, the personal recovery key appears either as plain or encrypted text depending on the Recovery Key Encryption Method option selected on the FileVault tab on the Security & Privacy payload. For more information, see the following Knowledge Base article: Configuration Profiles Reference.

Viewing Group Memberships for a Computer

When viewing management information for a computer, you can view the smart and static group memberships for the computer.

  1. Log in to the JSS with a web browser.

  2. Click Computers at the top of the page.

  3. Perform a simple or advanced computer search.
    For more information, see Simple Computer Searches or Advanced Computer Searches.

  4. Click the computer you want to view group memberships for.
    If you performed a simple search for an item other than computers, you must click Expand images/download/thumbnails/16436107/Add_icon.png next to an item to view the computers related to that item.

  5. Click the Management tab, and then click the Computer Groups category.
    A list of smart computer group memberships is displayed.

  6. To view the static computer group memberships, click Static Groups.
    A list of static computer group memberships is displayed.

Viewing Patch Reporting Software Titles for a Computer

When viewing management information for a computer, you can view patch reporting software titles for the computer. Patch reporting software titles in the JSS are third-party macOS software titles that can be used for patch reporting and patch notifications. (For information on patch management for third-party updates, see About Patch Management.)

  1. Log in to the JSS with a web browser.

  2. Click Computers at the top of the page.

  3. Perform a simple or advanced computer search.
    For more information, see Simple Computer Searches or Advanced Computer Searches.

  4. Click the computer you want to view patch reporting software titles for.
    If you performed a simple search for an item other than computers, you must click Expand images/download/thumbnails/16436107/Add_icon.png next to an item to view the computers related to that item.

  5. Click the Management tab, and then click the Patch Reporting Software Titles category.
    A list of software titles is displayed.

  6. To view the software titles that are on the latest version, click Latest Version.
    A list of software titles on the latest version is displayed.

  7. To view the software titles that are on a version other than the latest, click Another Version.
    A list of software titles on a version other than the latest is displayed.

Related Information

For related information, see the following sections in this guide:

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