JSS Summary

The JSS Summary is a custom report that allows you to view information about your Jamf Software Server (JSS). The JSS Summary can be useful for troubleshooting JSS issues, and for providing information to Jamf for purposes of support or license renewal.

By default, the JSS Summary includes the following information about the JSS:

  • Number of managed and unmanaged computers

  • Number of managed mobile devices

  • Operating system on the JSS host server

  • Path to the JSS web application

  • Apache Tomcat version

  • Information about the version of Java installed on the JSS host server

  • Information about the MySQL connection and configuration

You can also add information to the JSS Summary from the following categories as needed:

  • Computers

  • Mobile Devices

  • Users

  • System Settings

  • Global Management

  • Computer Management

  • Computer Management–Server Infrastructure

  • Computer Management–Management Framework

  • Mobile Device Management

  • Network Organization

  • Database

You can view the JSS Summary in a browser window or send the JSS Summary to Jamf.

Requirements

To send the JSS Summary to Jamf, you need a valid Jamf Nation account.

To create a Jamf Nation account, go to:
https://www.jamf.com/jamf-nation/users/new

Viewing the JSS Summary

  1. Log in to the JSS with a web browser.

  2. In the top-right corner of the page, click Settings images/download/thumbnails/16432923/Settings_icon.png .

  3. Click JSS Information.

  4. Click JSS Summary images/download/thumbnails/16432923/JSS_Summary.png .

  5. Select the checkboxes next to the items you want to include.

  6. Click Create.
    The JSS Summary displays in a browser window.

  7. Click the Back button in the web browser to return to the JSS Summary pane in the JSS.

Sending the JSS Summary to Jamf

  1. Log in to the JSS with a web browser.

  2. In the top-right corner of the page, click Settings images/download/thumbnails/16432923/Settings_icon.png .

  3. Click JSS Information.

  4. Click JSS Summary images/download/thumbnails/16432923/JSS_Summary.png .

  5. Select the checkboxes next to the items you want to include.

  6. Click Send Summary to Jamf.

  7. Enter your Jamf Nation credentials, and then click Send.

The JSS Summary is sent to Jamf via Jamf Nation.

Related Information

For information about Customer Experience Metrics (CEM), see the following Knowledge Base article:

Customer Experience Metrics
Learn about Customer Experience Metrics and how to configure the setting in your JSS environment.

For additional information about Customer Experience Metrics, visit the following webpage:
https://www.jamf.com/products/jamf-pro/customer-experience-metrics/

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