Additional Resources

Jamf Nation

https://www.jamf.com/jamf-nation/
The Jamf Nation website allows you to communicate with other Casper Suite administrators via discussions, submit feature requests, and access several different types of resources related to the Casper Suite.

Knowledge Base

https://www.jamf.com/jamf-nation/articles
The Knowledge Base contains hundreds of articles that address frequently asked questions and common issues.

Product Documentation

To access the following product documentation for a specific Casper Suite version, log in to Jamf Nation and go to:
https://www.jamf.com/jamf-nation/my/products

  • Casper Suite Release Notes
    The release notes include a list of new features, bug fixes, and known issues. They also explain how to upgrade the JSS, and what you need to do to take advantage of new features.

  • Jamf Software Server installation and configuration guides
    These guides provide information on installing and setting up the JSS on supported Mac, Linux, and Windows platforms. They also explain how to perform advanced configuration and troubleshooting tasks.

  • QuickStart Guides
    The QuickStart Guide for Managing Computers and the QuickStart Guide for Managing Mobile Devices serve as a starting point for new Casper Suite administrators. They provide simplified workflows for performing basic administrative tasks, such as inventory and software distribution, and they reference related sections in the Casper Suite Administrator’s Guide.

In addition, you can search Jamf Nation to find technical documentation for other Casper Suite applications, and technical papers that provide best-practice, step-by-step instructions on common workflows.

Other Resources

For access to other Casper Suite-related resources, visit the following webpages:

  • Resources on jamf.com
    The Resources area on the Jamf website gives you access to product documentation, technical papers, and more.

  • Jamf 100 Course
    The Jamf 100 Course offers a self-paced introduction to the Casper Suite and an enterprise-focused foundation of the macOS, iOS, and tvOS platforms.

  • Jamf Knowledge Base Videos
    The Jamf YouTube channel features Knowledge Base videos and troubleshooting tips on managing computers and mobile devices with the Casper Suite.

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