Mobile Device Management Capabilities

Jamf Pro can be used to enroll and manage institutionally owned iOS and tvOS devices, and personally owned iOS devices. The management capabilities available for a particular device vary depending on the device ownership type, device type, and OS version.

This section includes information for OS versions that meet the minimum system requirements for managed mobile devices in Jamf Pro. For information on these requirements, see Jamf Pro System Requirements.

Note: This section provides an overview of mobile device management capabilities by OS version and does not account for additional feature-specific requirements. For information on feature-specific requirements, see the documentation for that feature.

Management Capabilities for Institutionally Owned Devices

The following table provides an overview of the management capabilities available with Jamf Pro for institutionally owned iPad, iPhone, and iPod touch devices by iOS version:

iOS Version

8

9

10

11

Enrollment

Via user-initiated
enrollment

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Via an enrollment
profile and Apple
Configurator

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Via an enrollment
profile and Apple
Configurator 2

 

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Via Apple's DEP using a PreStage enrollment

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Via Apple's DEP using a PreStage enrollment and Apple Configurator 2

 

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Via Apple
Configurator 2
using an enrollment URL

 

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Inventory

Submit inventory to
Jamf Pro

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Device Groups

Static groups

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Smart groups

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Configuration

iOS configuration profiles

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Remote Commands for Mobile Devices

Update inventory

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Lock device

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Clear passcode

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Update passcode lock grace period

 

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Clear restrictions1

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Wipe device

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Unmanage device

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Send blank push

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Set wallpaper1

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Enable/disable voice or data roaming

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Update iOS version via mass action2

 

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Log out user3

 

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Enable/disable Lost Mode1

 

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Update location

 

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Enable/disable diagnostic and usage reporting3

 

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Enable/disable app analytics3

 

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Shut down device3

 

 

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Restart device1

 

 

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Enable/disable Bluetooth1

 

 

 

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Jamf Self Service for iOS

 

 

 

 

Jamf Self Service app

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iBeacon region monitoring

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Self Service web clip

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App Distribution

Managed apps

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VPP-managed distribution for mobile devices

 

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VPP-managed distribution for users

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In-house apps

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App Store apps

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Book Distribution

Managed books

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VPP-managed distribution

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Install ePub file

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Install iBooks file4

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Install PDF

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Casper Focus 5

Focus on app

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Focus on website

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Clear passcodes

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Mirror device on Apple TV

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Notes:
1. Requires supervision.
2. Requires supervision and enrollment via PreStage enrollment.
3. Available for Shared iPad only on iPads with iOS 9.3 or later.
4. iBooks files (.ibooks) can only be installed on iPad.
5. Management capabilities available for Casper Focus apply only to student mobile devices, not teacher devices.

Management Capabilities for Personally Owned Devices

The following table provides an overview of the management capabilities available with Jamf Pro for personally owned iOS devices:

 

Personally Owned iOS Device Support

Enrollment

Via user-initiated enrollment

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Via an enrollment profile and Apple Configurator

 

Via an enrollment profile and Apple Configurator 2

 

Via Apple's DEP using a PreStage enrollment

 

Via Apple's DEP using a PreStage enrollment and Apple Configurator 2

 

Via Apple Configurator 2 using an enrollment URL

 

Inventory

Submit inventory to Jamf Pro1

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Extension attributes

 

Simple searches

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Advanced searches

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Mobile device reports

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Mass actions2

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Device Groups

Static groups

 

Smart groups

 

Configuration

iOS configuration profiles

 

Personal device profiles

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Remote Commands

Update inventory

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Lock device

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Clear passcode

 

Update passcode lock grace period

 

Clear restrictions

 

Wipe device

 

Unmanage device

 

Wipe institutional data

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Send blank push

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Set wallpaper

 

Enable/disable voice or data roaming

 

Update iOS version via mass action

 

Log out user

 

Enable/disable Lost Mode

 

Update location

 

Enable/disable diagnostic and usage reporting

 

Enable/disable app analytics

 

Shut down device

 

Jamf Self Service for iOS

Jamf Self Service app

 

iBeacon region monitoring

 

Self Service web clip

 

App Distribution

Managed apps

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VPP-managed distribution for mobile devices

 

VPP-managed distribution for users

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In-house apps3

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App Store apps3

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Book Distribution

Managed books

 

VPP-managed distribution

 

Install ePub file

Install iBooks file

 

Install PDF

 

Casper Focus 4

Focus on app

 

Focus on website

 

Clear passcodes

 

Mirror device on Apple TV

 

Notes:
1. A limited subset of inventory information is collected for personal devices. For more information, see Viewing and Editing Inventory Information for a Mobile Device.
2. The Clear Passcode mass action does not apply to personally owned devices.
3. Only managed apps can be distributed to personal devices.
4. Management capabilities available for Casper Focus apply only to student mobile devices, not teacher devices.

Management Capabilities for tvOS Devices

The following table provides an overview of the management capabilities available with Jamf Pro for institutionally owned Apple TV devices by tvOS version:

tvOS Version

10.2

11

Enrollment

Via an enrollment
profile and Apple
Configurator

 

 

Via an enrollment
profile and Apple
Configurator 2

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Via Apple's DEP using a PreStage enrollment

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Via Apple's DEP using a PreStage enrollment and Apple Configurator 2

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Inventory

Submit inventory to
Jamf Pro

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Device Groups

Static groups

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Smart groups

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Configuration

Mobile device configuration profiles

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Remote Commands

Update inventory

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Unmanage device

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Wipe device

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Send blank push

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Restart device

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App Distribution

In-house apps

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Related Information

For related information, see the following section in this guide:

Payload Capabilities for Mobile Device Configuration Profiles
Learn about the payload capabilities of each iOS and tvOS version.

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