Requirements

To configure the GSX Connection settings, you need:

• A GSX account with the “Manager” role, access to Web Services, and access to coverage/warranty information

• An Apple certificate (.pem or .p12)

For instructions on creating a GSX account and obtaining an Apple certificate, see the Integrating with Apple’s Global Service Exchange (GSX) Knowledge Base article.

Configuring the GSX Connection Settings

1. Log in to Jamf Pro.

2. In the top-right corner of the page, click Settings .

3. Click Global Management.

4. Click GSX Connection .

5. Click Edit.

6. Select Enable Connection to GSX.
   Note: This and some of the other settings on this pane may already be configured if Jamf Pro was used to generate a CSR.

7. Enter the username and account number for the GSX account.

8. Configure the region and URI settings as needed.

9. Select Certificate-based Authentication and click Upload.

10. Follow the onscreen instructions to upload the Apple certificate (.pem or .p12).

Testing the GSX Connection

Once the GSX Connection settings are configured, you can test the connection to make sure it works .

1. Log in to Jamf Pro.

2. In the top-right corner of the page, click Settings .

3. Click Global Management.

4. Click GSX Connection .

5. Click Test.

6. Click Test again.

A message displays, reporting the success or failure of the connection.

Renewing the Apple Certificate

You can use Jamf Pro to upload a renewed Apple certificate without removing the existing certificate so the connection with GSX is not lost. A notification is displayed 31 days prior to the expiration date of the Apple certificate.

1. Log in to Jamf Pro.

2. In the top-right corner of the page, click Settings .

3. Click Global Management.

4. Click GSX Connection .

5. Click Edit.

6. Click Renew.

7. Follow the onscreen instructions to upload a renewed Apple certificate.