Viewing the History for a Computer

Jamf Pro allows you to view the history for each computer. The information you can view includes:

  • Application Usage logs

  • Computer Usage logs

  • Audit logs

  • Policy logs

  • Jamf Remote logs

  • Screen sharing logs

  • Jamf Imaging logs

  • Management history (completed, pending, and failed management commands)

  • Hardware/software history

  • User and location history

  • Completed, pending, and failed Mac App Store app installations

You can also flush policy logs for a computer.

Viewing Application Usage Logs for a Computer

The Application Usage logs for a computer allow you to view a pie chart that shows the amount of time each application was in the foreground during a specified date range.

Note: You can only view Application Usage logs for a computer if the Computer Inventory Collection settings are configured to collect Application Usage information. For more information, see Computer Inventory Collection Settings.

  1. Log in to Jamf Pro.

  2. Click Computers at the top of the page.

  3. Perform a simple or advanced computer search.
    For more information, see Simple Computer Searches or Advanced Computer Searches.

  4. Click the computer you want to view Application Usage logs for.
    If you performed a simple search for an item other than computers, you must click Expand images/download/thumbnails/16441277/Icon_Expand.png next to an item to view the computers related to that item.

  5. Click the History tab.
    Application Usage logs for the computer are displayed.

  6. To view Application Usage logs for a different date range, specify the starting and ending dates using the Date Range pop-up menus. Then click Update.

Viewing Computer Usage Logs for a Computer

The Computer Usage logs for a computer allow you to view the following information:

  • Startup dates/times

  • Login and logout dates/times

  • Usernames used to log in and out of the computer

Note: You can only view Computer Usage logs for a computer if a startup script or login/logout hooks are configured to log Computer Usage information. (For more information, see Startup Script and Login and Logout Hooks.)

  1. Log in to Jamf Pro.

  2. Click Computers at the top of the page.

  3. Perform a simple or advanced computer search.
    For more information, see Simple Computer Searches or Advanced Computer Searches.

  4. Click the computer you want to view Computer Usage logs for.
    If you performed a simple search for an item other than computers, you must click Expand images/download/thumbnails/16441277/Icon_Expand.png next to an item to view the computers related to that item.

  5. Click the History tab, and then click the Computer Usage Logs category.
    Computer Usage logs for the computer are displayed.

Viewing Audit Logs for a Computer

The audit logs allow you to view a list of the following events that occurred for a computer:

  • The computer's FileVault encryption key has been viewed.

  • The Wipe Computer remote command has been sent to the computer.

The date/time that the event occurred and the username of the administrator who initiated the event are included in the log.

  1. Log in to Jamf Pro.

  2. Click Computers at the top of the page.

  3. Perform a simple or advanced computer search.
    For more information, see Simple Computer Searches or Advanced Computer Searches.

  4. Click the computer you want to view audit logs for.
    If you performed a simple search for an item other than computers, you must click Expand images/download/thumbnails/16441277/Icon_Expand.png next to an item to view the computers related to that item.

  5. Click the History tab, and then click the Audit Logs category.
    Audit logs for the computer are displayed.

Viewing and Flushing Policy Logs for a Computer

The policy logs for a computer include a list of the policies that have run on the computer and the following information for each policy:

  • The date/time that the policy ran on the computer

  • The status of the policy

  • The actions logged for the policy

  1. Log in to Jamf Pro.

  2. Click Computers at the top of the page.

  3. Perform a simple or advanced computer search.
    For more information, see Simple Computer Searches or Advanced Computer Searches.

  4. Click the computer you want to view policy logs for.
    If you performed a simple search for an item other than computers, you must click Expand images/download/thumbnails/16441277/Icon_Expand.png next to an item to view the computers related to that item.

  5. Click the History tab, and then click the Policy Logs category.
    Policy logs for the computer are displayed.

  6. To view the actions logged for a policy, click Show for the policy.
    To hide the information when you are done viewing it, click Hide.

  7. To flush a policy log, click Flush for the policy.

  8. To flush all policies for the computer, click Flush All at the top of the pane.

Viewing Jamf Remote Logs for a Computer

The Jamf Remote logs for a computer allow you to view the following information:

  • The date/time that the Jamf Remote event took place on the computer

  • The status of the Jamf Remote event

  • The actions logged for the Jamf Remote event

  1. Log in to Jamf Pro.

  2. Click Computers at the top of the page.

  3. Perform a simple or advanced computer search.
    For more information, see Simple Computer Searches or Advanced Computer Searches.

  4. Click the computer you want to view Jamf Remote logs for.
    If you performed a simple search for an item other than computers, you must click Expand images/download/thumbnails/16441277/Icon_Expand.png next to an item to view the computers related to that item.

  5. Click the History tab, and then click the Jamf Remote Logs category.
    Jamf Remote logs for the computer are displayed.

  6. To view the actions logged for a Jamf Remote event, click Show for the event.
    To hide the information when you are done viewing it, click Hide.

Viewing Screen Sharing Logs for a Computer

The screen sharing logs for a computer allow you to view the following information:

  • The date/time that the screen sharing session took place

  • The status of the screen sharing session

  • Details of the screen sharing session

  1. Log in to Jamf Pro.

  2. Click Computers at the top of the page.

  3. Perform a simple or advanced computer search.
    For more information, see Simple Computer Searches or Advanced Computer Searches.

  4. Click the computer you want to view screen sharing logs for.
    If you performed a simple search for an item other than computers, you must click Expand images/download/thumbnails/16441277/Icon_Expand.png next to an item to view the computers related to that item.

  5. Click the History tab, and then click the Screen Sharing Logs category.
    Screen sharing logs for the computer are displayed.

Viewing Jamf Imaging Logs for a Computer

The Jamf Imaging logs for a computer allow you to view the following information:

  • The date/time that the computer was imaged

  • The status of the imaging event

  • The actions that took place during the imaging event

  1. Log in to Jamf Pro.

  2. Click Computers at the top of the page.

  3. Perform a simple or advanced computer search.
    For more information, see Simple Computer Searches or Advanced Computer Searches.

  4. Click the computer you want to view Jamf Imaging logs for.
    If you performed a simple search for an item other than computers, you must click Expand images/download/thumbnails/16441277/Icon_Expand.png next to an item to view the computers related to that item.

  5. Click the History tab, and then click the Jamf Imaging Logs category.
    Jamf Imaging logs for the computer are displayed.

  6. To view the actions logged for a Jamf Imaging event, click Show for the event.
    To hide the information when you are done viewing it, click Hide.

Viewing Management History for a Computer

The management history for a computer allows you to view lists of completed, pending, and failed management commands for the computer. The lists include all actions related to sending a remote command and installing or removing a computer configuration profile.

You can also cancel a pending management command.

  1. Log in to Jamf Pro.

  2. Click Computers at the top of the page.

  3. Perform a simple or advanced computer search.
    For more information, see Simple Computer Searches or Advanced Computer Searches.

  4. Click the computer you want to view group memberships for.
    If you performed a simple search for an item other than computers, you must click Expand images/download/thumbnails/16441277/Icon_Expand.png next to an item to view the computers related to that item.

  5. Click the History tab, and then click the Management History category.
    A list of completed management commands for the computer is displayed.

  6. To view pending management commands, click Pending Commands.
    You can cancel a pending management command by clicking Cancel for the command.

  7. To view failed management commands, click Failed Commands.

Viewing Hardware/Software History for a Computer

The hardware/software history for a computer allows you to view a list of inventory reports submitted for the computer during a specified date range. Each inventory report includes hardware information for the computer, such as the operating system, make, model, and serial number, and information about any software changes that occurred since the previous inventory report.

Inventory report listings that show a change in a computer’s hardware are displayed in red.

Note: You can only view software history for a computer if the Computer Inventory Collection settings are configured to collect applications, fonts, or plug-ins. For more information, see Computer Inventory Collection Settings.

  1. Log in to Jamf Pro.

  2. Click Computers at the top of the page.

  3. Perform a simple or advanced computer search.
    For more information, see Simple Computer Searches or Advanced Computer Searches.

  4. Click the computer you want to view hardware/software history for.
    If you performed a simple search for an item other than computers, you must click Expand images/download/thumbnails/16441277/Icon_Expand.png next to an item to view the computers related to that item.

  5. Click the History tab, and then click the Hardware/Software History category.
    The hardware/software history for the computer is displayed.

  6. To view hardware/software history for a different date range, specify the starting and ending dates using the Date Range pop-up menus on the pane. Then click Update.

Viewing User and Location History for a Computer

The user and location history for a computer allows you to view a list of the user and location information associated with the computer over time. A record of the current information is added to the list whenever changes are made to the User and Location category in the computer’s inventory information.

  1. Log in to Jamf Pro.

  2. Click Computers at the top of the page.

  3. Perform a simple or advanced computer search.
    For more information, see Simple Computer Searches or Advanced Computer Searches.

  4. Click the computer you want to view user and location history for.
    If you performed a simple search for an item other than computers, you must click Expand images/download/thumbnails/16441277/Icon_Expand.png next to an item to view the computers related to that item.

  5. Click the History tab, and then click the User and Location History category.
    The user and location history for the computer is displayed.

Viewing Mac App Store App Installations for a Computer

You can view the completed, pending, and failed Mac App Store app installations for a computer. You can also cancel pending Mac App Store app installations.

  1. Log in to Jamf Pro.

  2. Click Computers at the top of the page.

  3. Perform a simple or advanced computer search.
    For more information, see Simple Computer Searches or Advanced Computer Searches.

  4. Click the computer you want to view app installation information for.
    If you performed a simple search for an item other than computers, you must click Expand images/download/thumbnails/16441277/Icon_Expand.png next to an item to view the computers related to that item.

  5. Click the History tab, and then click the Mac App Store Apps category.
    A list of apps installed on the computer is displayed.

  6. To view a list of apps that are pending installation, click Pending Apps.
    You can cancel a pending installation by clicking Cancel for the app.

  7. To view a list of apps that failed to install, click Failed Apps.

Related Information

For related information, see the following section in this guide:

Flushing Logs
Find out how to schedule automatic log flushing or manually flush logs.

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