Viewing and Editing Inventory Information for a Mobile Device

Jamf Pro stores detailed inventory information for each managed mobile device. You can view and edit this information from Jamf Pro.

Note: The inventory information displayed for a particular device varies depending on the device ownership type, device platform, device type, and OS version. For more information, see Mobile Device Management Capabilities.

The following table lists the information that you can view and edit for each mobile device.

Note: Extension attributes are displayed in mobile device inventory information in the category in which they are configured to display.

Field

Editable

Notes

Personally Owned Device Support

General Category

iOS

Android

Mobile Device Name

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Editable for supervised devices with iOS 8 or later when Enforce Mobile Device Name is configured

 

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Jamf Pro Mobile Device ID

 

 

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Asset Tag

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Site

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Last Inventory Update

 

 

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iOS Version

 

For Apple TV devices prior to tvOS 10.2, the iOS version is equivalent to the OS build version on which the Apple TV software is based. The Apple TV software version is not collected.

For Apple TV devices with tvOS 10.2 or later, the tvOS version is displayed.

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iOS Build

 

 

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Android Version Name

 

 

 

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Android Version

 

 

 

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Android API Level

 

 

 

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IP Address

 

 

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Managed

 

 

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Supervised

 

 

 

 

Shared iPad

 

Displays whether Shared iPad has been enabled on the iPad. (This only displays for supervised iPads with iOS 9.3 or later.)

 

 

Maximum Shared iPad Users Stored

 

Displays the maximum number of user accounts that can be stored with Shared iPad

 

 

Device Ownership Type

 

 

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Enrollment Method

 

 

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Last Enrollment

 

 

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Device Locator Service Enabled

 

Displays whether Find my iPhone/iPad has been enabled on the mobile device

 

 

Do Not Disturb Enabled

 

 

 

 

iCloud Backup

 

 

 

Last iCloud Backup

 

 

 

 

Bluetooth Low Energy Capability

 

To detect Bluetooth Low Energy capability, the mobile device must have Self Service Mobile for iOS installed. If Self Service Mobile has never been launched on the device, this value will be reported as “Not Capable/Unknown”.

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Location Services For Self Service Mobile

 

Displays whether Location Services has been enabled on the mobile device for the Self Service Mobile app

To detect if Location Services has been enabled for Self Service Mobile, the device must have Self Service Mobile for iOS installed. If Self Service Mobile has never been launched on the device, or if Self Service Mobile has not been launched since the initial iBeacon region was added to Jamf Pro, this value will be reported as “Not Enabled/Unknown”.

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Logged in to iTunes Store

 

 

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AirPlay Password

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Apple TV only

 

 

Locales

 

Apple TV only

 

 

Languages

 

Apple TV only

 

 

Hardware Category

iOS

Android

Capacity

 

 

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Available Space

 

 

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Used Space

 

 

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Internal Capacity

 

 

 

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Internal Available Space

 

 

 

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Internal Used Space

 

 

 

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External Capacity

 

 

 

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External Available Space

 

 

 

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External Used Space

 

 

 

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Battery Level

 

 

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Serial Number

 

 

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UDID

 

 

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Wi-Fi MAC Address

 

 

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Bluetooth MAC Address

 

 

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Modem Firmware Version

 

 

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Model

 

 

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Model Identifier

 

 

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Model Number

 

 

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Manufacturer

 

 

 

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User and Location Category

iOS

Android

Username

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You can assign a user to the mobile device and populate user information from the Users tab. (For more information, see User Assignments.)

 

 

 

 

 

 

 

 

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Full Name

 

 

 

Email Address

 

 

 

Phone Number

 

 

 

Position

 

 

 

Department

 

 

 

Building

 

 

 

Room

 

 

 

Shared iPad Users Category

iOS

Android

 

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You can remove users from Shared iPad. The status of user removal is displayed in the list of pending management commands. (For more information, see Viewing the Pending Management Commands for a Mobile Device.)

Displays a list of the Managed Apple IDs of the users that logged in to the iPad. (This category is only displayed for iPads that have Shared iPad enabled. For more information, see Mobile Device PreStage Enrollments.)

 

Purchasing Category

iOS

Android

Purchased or Leased

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You can look up and populate purchasing information from Apple’s Global Service Exchange (GSX). (This requires a GSX connection set up in Jamf Pro. For more information, see Integrating with GSX.)

 

 

 

 

 

 

PO Number

 

 

 

PO Date

 

 

 

Vendor

 

 

 

Warranty Expiration

 

 

 

AppleCare ID

 

 

 

Lease Expiration

 

 

 

Purchase Price

 

 

 

Life Expectancy

 

 

 

Purchasing Account

 

 

 

Purchasing Contact

 

 

 

Extension Attributes Category

iOS

Android

 

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Displays a list of custom data fields collected using extension attributes

 

 

Security Category

iOS

Android

Data Protection

 

 

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Hardware Encryption

 

 

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Passcode Status

 

 

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Block Encryption Capability

 

 

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File Encryption Capability

 

 

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Passcode Compliance

 

 

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Passcode Compliance with Config Profile

 

 

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Activation Lock

 

 

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Jailbreak Detected

 

To detect jailbreak status, the mobile device must have Self Service Mobile for iOS installed. Jamf Pro will receive an updated Jailbreak Detected value each time Self Service Mobile is launched. If Self Service Mobile has never been launched on the device, this value will be reported as “Not Reported”.

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Lost Mode (supervised only)

Displays whether Lost Mode is enabled on the device

You can play a sound on the device when Lost Mode is enabled by clicking the Play Sound button.

Always enforce Lost Mode

Displays whether the Always enforce Lost Mode setting is enabled on the device.

Lost Mode Message

Lost Mode Phone Number

Lost Mode Footnote

Last Location Update

Displays the last time Global Positioning System (GPS) data was collected for the device when Lost Mode is enabled

Approximate Location

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You can collect updated location data for the device by clicking the Update Location button.

Displays coordinates for the approximate location of the device when Lost Mode is enabled

To collect GPS data for a device, the device must have a network connection.

Horizontal Accuracy

Vertical Accuracy

Altitude

Speed

Course

Timestamp

 

 

 

 

 

Personal Device Profile Status

 

Displays whether the most up-to-date profile has been installed on the mobile device

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Apps Category

iOS

Android

 

 

Displays a list of apps installed on the mobile device

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Note: Only managed apps are collected.

 

Managed eBooks Category

iOS

Android

 

 

Displays a list of managed eBooks installed on the mobile device

 

 

Network Category

iOS

Android

Home Carrier Network

 

 

 

 

Current Carrier Network

 

 

 

 

Carrier Settings Version

 

 

 

 

Cellular Technology

 

 

 

 

Phone Number

 

 

 

 

IMEI

 

 

 

 

MEID

 

 

 

 

ICCID

 

 

 

 

Current Mobile Country Code

 

 

 

 

Current Mobile Network Code

 

 

 

 

Home Mobile Country Code

 

 

 

 

Home Mobile Network Code

 

 

 

 

Voice Roaming

 

 

 

 

Data Roaming Status

 

 

 

 

Roaming Status

 

 

 

iBeacon Regions Category

iOS

Android

 

 

Displays a list of iBeacon regions that the mobile device is currently in. (This category is only displayed if the Mobile Device Inventory Collection settings are configured to monitor iBeacon regions. For more information, see Mobile Device Inventory Collection Settings.)

 

 

Certificates Category

iOS

Android

 

 

Displays a list of certificates installed on the mobile device

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Profiles Category

iOS

Android

 

 

Displays a list of profiles installed on the mobile device

 

 

Attachments Category

iOS

Android

 

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You can upload and delete attachments.

Displays a list of files attached to the inventory record

 

 

Viewing Inventory Information for a Mobile Device

  1. Log in to Jamf Pro.

  2. Click Devices at the top of the page.

  3. Perform a simple or advanced mobile device search.
    For more information, see Simple Mobile Device Searches or Advanced Mobile Device Searches .

  4. Click the mobile device you want to view information for.
    If you performed a simple search for an item other than mobile devices, you must click Expand images/download/thumbnails/16440067/Icon_Expand.png next to an item to view the devices related to that item.
    The mobile device’s inventory information is displayed.

  5. Use the categories to view information for the mobile device.

Editing Inventory Information for a Mobile Device

  1. Log in to Jamf Pro.

  2. Click Devices at the top of the page.

  3. Perform a simple or advanced mobile device search.
    For more information, see Simple Mobile Device Searches or Advanced Mobile Device Searches .

  4. Click the mobile device you want to edit information for.
    If you performed a simple search for an item other than mobile devices, you must click Expand images/download/thumbnails/16440067/Icon_Expand.png next to an item to view the devices related to that item.
    The mobile device’s inventory information is displayed.

  5. Select the category that contains the information you want to edit and click Edit.

  6. Make changes as needed.
    If you are editing purchasing information, you can click Search images/download/thumbnails/16440067/Icon_Search.png to look up and populate information from Apple's Global Service Exchange (GSX).
    Note: This button is only displayed if you have a GSX connection set up in Jamf Pro.
    If you are editing user and location information, the changes are applied in the Users tab. This specified information is also applied in the inventory information for computers and other mobile devices that the user is assigned to. For information on assigning a user to a mobile device or removing a user assignment, see User Assignments.)

  7. Click Save.

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