Jamf Pro Summary

The Jamf Pro Summary is a custom report that can be useful for troubleshooting Jamf Pro issues, and for providing information to Jamf for purposes of support or license renewal.

By default, the Jamf Pro Summary includes the following information:

  • Number of managed and unmanaged computers

  • Number of managed mobile devices

  • Operating system on the Jamf Pro host server

  • Path to the Jamf Pro web app

  • Apache Tomcat version

  • Information about the version of Java installed on the Jamf Pro host server

  • Information about the MySQL connection and configuration

You can also add information to the Jamf Pro Summary from the following categories as needed:

  • Computers

  • Mobile Devices

  • Users

  • System Settings

  • Global Management

  • Computer Management

  • Computer Management–Server Infrastructure

  • Computer Management–Management Framework

  • Mobile Device Management

  • Network Organization

  • Database

You can view the Jamf Pro Summary in a browser window or send the Jamf Pro Summary to Jamf.

Requirements

To send the Jamf Pro Summary to Jamf, you need a valid Jamf Nation account.

To create a Jamf Nation account, go to:
https://www.jamf.com/jamf-nation/users/new

Viewing the Jamf Pro Summary

  1. Log in to Jamf Pro.

  2. In the top-right corner of the page, click Settings images/download/thumbnails/16441831/Icon_Settings_Hover.png .

  3. Click Jamf Pro Information.

  4. Click Jamf Pro Summary images/download/thumbnails/16441831/Icon_Jamf_Pro_Summary.png .

  5. Select the checkboxes next to the items you want to include.

  6. Click Create.
    The Jamf Pro Summary displays in a browser window.

  7. Click the Back button in the web browser to return to the Jamf Pro Summary pane.

Sending the Jamf Pro Summary to Jamf

  1. Log in to Jamf Pro.

  2. In the top-right corner of the page, click Settings images/download/thumbnails/16441831/Icon_Settings_Hover.png .

  3. Click Jamf Pro Information.

  4. Click Jamf Pro Summary images/download/thumbnails/16441831/Icon_Jamf_Pro_Summary.png .

  5. Select the checkboxes next to the items you want to include.

  6. Click Send Summary to Jamf.

  7. Enter your Jamf Nation credentials, and then click Send.

The Jamf Pro Summary is sent to Jamf via Jamf Nation.

Related Information

For information about Customer Experience Metrics (CEM), see the following Knowledge Base article:

Customer Experience Metrics
Learn about Customer Experience Metrics and how to configure the setting in your Jamf Pro environment.

For additional information about Customer Experience Metrics, visit the following webpage:
https://www.jamf.com/products/jamf-pro/customer-experience-metrics/

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